Click here to go to the first staff post in this thread. Thread: Matchmaking Stats are not recording but will be retroactively recorded once the issue is fixed

Page 1 of 7 12345 ... LastLast
Results 1 to 20 of 123
  1.   Click here to go to the next staff post in this thread.   #1

    Matchmaking Stats are not recording but will be retroactively recorded once the issue is fixed



    Hey Everyone,

    With the new patch, we've found some issues when searching for public matches. Due to this, we've taken down logins temporarily in order to fix the issue. The estimated time in which they will be back up is unknown. We thank you for your patience and understanding.

    I will update this thread when it gets fixed, and I apologize for the initial time.

    Your Community Manager,

    AceJR



    10:55 AM EST (4:55 PM CET)

    Logins are back up and Plinko is working! I will continue to update this thread if there are anymore issues!




    Update: 11:27 AM EST (5:27 PM CET)

    Quote Originally Posted by penguin3 View Post
    It's the very same on Linux....


    Quote Originally Posted by buccann View Post
    I can't join Matchmaking games, ui its kinda messed after the last update and when starting queue i got this message: "The options you specified to create the group are either invalid or have been disabled."
    Quote Originally Posted by buccann View Post

    I'm running OS X 10.9
    This is now a known problem and is currently being fixed. I will keep you updated as I receive more information.



    Update: 12:12 PM EST (6:12 PM CET)

    Match Stats are currently not recording but are being fixed. The matches that did not get recorded will be retroactively recorded when the problem is fixed.



    Update: 1:36 PM EST (7:36 CET)

    The MAC and LINUX problem has been fixed and should be working properly. If you run into any more issues please post in this thread.
    Last edited by AceJR; 11-06-2013 at 01:37 PM.

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------




    Twitter


    Adam "AceJR" Martinazzi | HoN Community Manager

  2. #2
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Sep 2009
    Location
    Denmark
    Posts
    2,505
    Had to be on my day off. Damnit.

    Forum Moderators are not S2 Games employees. My posts in no way represent the view of S2 Games or any of its staff.

    Please use the report post function to have me review a post that you believe is breaking the Forum Rules.
    Check the Sticky Threads for additional information on this sub-forum and the Announcement Threads for more information about Heroes of Newerth as a whole!

    -----------------------------

    The human brain is a wonderful thing. It starts working the moment you are born, and never stops until you stand up to speak in public.

  3. #3
    What about the patch? Will it be up immediately after the maintainance?


    Support my Emerald Warden SotM buff here
    Get Bloodpact Riptide into the game here

  4. #4
    Please be for chaos mode!!!!

  5. #5
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Sep 2012
    Location
    Washington
    Posts
    35
    ladder fix!

  6. #6
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jan 2012
    Posts
    2,411
    Ye need that ladder fixed.
    It's a mess.

  7. #7
    Is Refer a Friend being fixed in this? Me and my friend have been waiting for weeks for our rewards and it's pretty disappointing that this is a known bug and it is not fixed yet
    Last edited by desiree; 11-05-2013 at 01:54 AM.

  8. #8
    Ahh.. just saw this.. sry about the earlier tread..

  9. #9
    what am i going to do with my life now

  10. #10
    in what timeframe will this be down here? (in sweden)

  11. #11
    Online
    Account Icon
    Chat Symbol
    Join Date
    Jan 2011
    Location
    Czech Republic
    Posts
    5,774
    Quote Originally Posted by GaStRoPi1 View Post
    in what timeframe will this be down here? (in sweden)
    it is mentioned in thread title, 10:00-14:00 CET (which is timezone in Sweden)


  12. #12
    Quote Originally Posted by Ceriss View Post
    it is mentioned in thread title, 10:00-14:00 CET (which is timezone in Sweden)
    thanks for the fast reply!

  13. #13
    Quote Originally Posted by Ceriss View Post
    it is mentioned in thread title, 10:00-14:00 CET (which is timezone in Sweden)
    No it's not, Sweden and Norway is CET+2 nowadays.

    So it mean 16:00 for us

  14. #14
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Sep 2009
    Location
    Denmark
    Posts
    2,505
    Quote Originally Posted by DrRisan View Post
    No it's not, Sweden and Norway is CET+2 nowadays.

    So it mean 16:00 for us
    No, the time is CET. It's GMT+1 and when we still had daylight saving time it was UTC+2, but it has always been CET. If you live in Norway or Sweden (or any other country in the Central European Time zone) the patch should be live at 14:00.

    edit: Here's a picture from the site timeanddate.com showing that Stockholm is indeed part of the CET time zone.

    Last edited by Nalenthios; 11-06-2013 at 05:01 AM.

    Forum Moderators are not S2 Games employees. My posts in no way represent the view of S2 Games or any of its staff.

    Please use the report post function to have me review a post that you believe is breaking the Forum Rules.
    Check the Sticky Threads for additional information on this sub-forum and the Announcement Threads for more information about Heroes of Newerth as a whole!

    -----------------------------

    The human brain is a wonderful thing. It starts working the moment you are born, and never stops until you stand up to speak in public.

  15. #15
    Online
    Account Icon
    Chat Symbol
    Join Date
    Jan 2011
    Location
    Czech Republic
    Posts
    5,774
    Quote Originally Posted by DrRisan View Post
    No it's not, Sweden and Norway is CET+2 nowadays.

    So it mean 16:00 for us
    did I miss something? Does Sweden moved more east to Russia?
    CET means Central European Time, and it is different timezone then GMT


  16. #16
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jan 2012
    Posts
    2,411
    So it's down now?
    Plz let us know when it's back up if earlier then 4 hrs.

  17. #17
    We're having a HoN LAN party! please go faster!

  18. #18
    Offline
    Account Icon
    Chat Symbol
    Join Date
    May 2011
    Location
    Australia
    Posts
    179
    Why so long? just covering if it goes too long or is it really gonna be that long?

  19. #19
    what time will it be of in south korea its UCT/GMT +9 hours???

  20. #20
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jan 2010
    Location
    Gold Coast, Australia.
    Posts
    3,612
    It will be down for another 2 hours, if my calculations are correct.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •