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Patch 4.8.4.1 Download Issue


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I've tried a few times, including rebooting system. Have Windows 10 & Bitdefender active. Here is the error text toward where the download stalled:

 

[Updater] Download already complete on hon.exe
[Updater] Starting download on k2.dll
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/k2.dll.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/k2.dll.zip] - Could not open file
[Updater] Error opening k2.dll.zip for writing!
[Updater] Retrying request, attempt 1
Can not delete :/Update/k2.dll.zip (permission denied)
[Updater] Starting download on k2.dll
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/k2.dll.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/k2.dll.zip] - Could not open file
[Updater] Error opening k2.dll.zip for writing!

This "request" was attempted for a 5th time (which is why I didn't copy & paste the rest because it would be redundant), stalling with "Error downloading update..." below the green bar, which stops at 69% on the dot each & every time.

Any advice or suggestions? Thanks in advance.

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It fails to extract the "k2.dll.zip" file due to permission denied (program run without elevated access or some other reason).

Go in the installation folder and try to delete that file manually (make sure you delete the "k2.dll.zip" file and not the "k2.dll" file otherwise you can't run the updater).

Try updating again and see if the same problem exists

 

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12 hours ago, TruLeLiLoLOL said:

It fails to extract the "k2.dll.zip" file due to permission denied (program run without elevated access or some other reason).

Go in the installation folder and try to delete that file manually (make sure you delete the "k2.dll.zip" file and not the "k2.dll" file otherwise you can't run the updater).

Try updating again and see if the same problem exists

 

Worked like a charm! Thanks ?

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