ElementUser 680 Posted June 6, 2020 Share Posted June 6, 2020 (edited) If you encounter the "No Response from Server" error, please provide us the following information so that we can diagnose this issue further: - Server regions you have ticked prior to connecting to a game - Take screenshot of error - Exit the game properly (by using the Exit Game button) and have them send us the console.log file in Documents\Heroes of Newerth\game We appreciate your help for this issue. Edited June 6, 2020 by ElementUser Link to post Share on other sites
TruLeLiLoLOL 17 Posted June 6, 2020 Share Posted June 6, 2020 Happens when you try to join game on the server EU202 (54.37 etc address). Probably it is still set in tournament mode? (I heard they did it to avoid DoS attacks) Link to post Share on other sites
C3Q 2 Posted June 6, 2020 Share Posted June 6, 2020 (edited) here are multiple failed attempts to join a game. The last one was "No response from server" the before the last was "It has taken too long to ... all players" Server regions are EU only. console.log filehttps://drive.google.com/file/d/1BLXQgke1yRqXmgB0kOAVHr44MqnGwIN6/view?usp=sharing Hope it helps Edited June 6, 2020 by C3Q Link to post Share on other sites
ElementUser 680 Posted June 6, 2020 Author Share Posted June 6, 2020 From this point onward, please only let us know if it happens after the time of this post (i.e. not instances earlier in the day). Link to post Share on other sites
kingfox707 0 Posted June 7, 2020 Share Posted June 7, 2020 (edited) does " it has taken all players too long to connect" part of this issue? Edit: now i got that the server couldn't authorize my account... Edited June 7, 2020 by kingfox707 Link to post Share on other sites
kingfox707 0 Posted June 7, 2020 Share Posted June 7, 2020 28 minutes ago, kingfox707 said: does " it has taken all players too long to connect" part of this issue? Edit: now i got that the server couldn't authorize my account... https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!300&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!303&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!302&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!304&parId=C499FD5E9FBCEB82!301&o=OneUp let me know if this helps, PM me in game if you needed more info Link to post Share on other sites
C3Q 2 Posted June 7, 2020 Share Posted June 7, 2020 So. The "No response from Server" has not happened a single time since yesterday, so that seems to be kind of fixed. However, the remaining two errors are "It has taken too long to.... all players" or "server could not authorize your account" (something like that). Here is the console.log. Both scenarios happened in the last attempts trying to join a game. https://drive.google.com/file/d/1tTlO63vmw4iMsWwqvRY9Ug7LcxJGXO12/view?usp=sharing Hope that helps! Link to post Share on other sites
TruLeLiLoLOL 17 Posted June 7, 2020 Share Posted June 7, 2020 (edited) You guys should delete the part where it says your login session info in the console.log file before uploading it (or make sure it's an expired one) Edited June 7, 2020 by TruLeLiLoLOL Link to post Share on other sites
C3Q 2 Posted June 8, 2020 Share Posted June 8, 2020 midwars fail attempts, with a temporary ban at the end. See scrennshot in the folder + console.log. Every1 in my Q has received that tiny ban. https://drive.google.com/drive/folders/1RoOgCBas698sy0GZJuXR59tTQ6V5ABpA?usp=sharing Link to post Share on other sites
doctornik 48 Posted June 8, 2020 Share Posted June 8, 2020 On 6/7/2020 at 10:55 PM, kingfox707 said: https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!300&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!303&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!302&parId=C499FD5E9FBCEB82!301&o=OneUp https://onedrive.live.com/?cid=C499FD5E9FBCEB82&id=C499FD5E9FBCEB82!304&parId=C499FD5E9FBCEB82!301&o=OneUp let me know if this helps, PM me in game if you needed more info what is this, it says it has nothing. Link to post Share on other sites
kingfox707 0 Posted June 8, 2020 Share Posted June 8, 2020 1 hour ago, doctornik said: what is this, it says it has nothing. i uploaded it to one note, it probably doesn't work. how can i upload these images ? Link to post Share on other sites
doctornik 48 Posted June 8, 2020 Share Posted June 8, 2020 (edited) 22 minutes ago, kingfox707 said: i uploaded it to one note, it probably doesn't work. how can i upload these images ? make an account at imgbb.com . u can just press facebook sing up, so it will be faster to make an account than typing usernames etc.. upload an image, and then go to ur profile- uploaded images- click on the image u uploaded - roll over to the right side of the image,there is a symbol with an arrow saying `` embedded codes``- select `direct link`` and copy that andress. Then come here press the button at the bottom right: Insert image from URL , and paste the code there and press instert Edited June 8, 2020 by doctornik Link to post Share on other sites
idan223 2 Posted June 9, 2020 Share Posted June 9, 2020 Also getting this issue for a while now. Only looking in EU Getting the no response from server Snapped the part from console.log after I found a game in here https://docs.google.com/document/d/1LK9azh4V5lXlv_IlW1z2m3gI-7mJbTjNDgOa3q-zvfE/edit?usp=sharing Link to post Share on other sites
ElementUser 680 Posted June 22, 2020 Author Share Posted June 22, 2020 This issue should be resolved now - I'll move this to Indeterminate so users can bump the thread in case it happens again. Link to post Share on other sites
dessze 0 Posted October 20, 2020 Share Posted October 20, 2020 (edited) i am having the error no response to server. internet works fine. got d/c mid game and cannot reconnect playing from AU1 Edited October 20, 2020 by dessze Link to post Share on other sites
Nightey_bmg 0 Posted November 10, 2020 Share Posted November 10, 2020 (edited) I was wondering if anyone else has this problem? Since 3 days Me and my friends (7 different people, with different computers in different regions of germany) get the "no repsonse from server" issue only on EU-Servers. US-West works fine. Couldn't find anything in the forum about this. //edit this is shown in the console.log [18:42:04] Received second AutoMatchConnect for MatchupID#3045 (4294967295)... Cl: [18:42:11] Server timed out Cl: [18:42:11] Error: ^rNo response from server. Cl: [18:42:11] Disconnect - disconnect_unknown Cl: [18:42:11] Sending disconnect notice... Net: [18:42:11] [LOCAL_CLIENT] Closing... Cl: [18:42:11] Clearing all state data... CGame: [18:42:11] CGame: [18:42:11] CGame: [18:42:11] Old: 3-main New: 1-main CGame: [18:42:11] CGame: [18:42:11] Edited November 10, 2020 by Nightey_bmg Link to post Share on other sites
Nightey_bmg 0 Posted November 21, 2020 Share Posted November 21, 2020 Anyone? We still get the problem sometimes once, sometimes 2 times in a row. Still only on europe-Server. The only thing I figured out it happens like nearly everytime if someone new joins the party that hasnt played a game before. Link to post Share on other sites
pred_mo 2 Posted December 1, 2020 Share Posted December 1, 2020 Now after updating to the 4.9.0 patch, I get this error all the time. I can't join any game other than public games. Link to post Share on other sites
sfsa 0 Posted December 1, 2020 Share Posted December 1, 2020 #HONLIVE Link to post Share on other sites
SmolSnek 2 Posted December 1, 2020 Share Posted December 1, 2020 Continuously getting No response from server after the update. I thought this was "fixed"? EU Midwars SD selected. Gotten the error 10 times in a row. Good times. Link to post Share on other sites
pred_mo 2 Posted December 1, 2020 Share Posted December 1, 2020 Could be a regular down time due to the new patch though Link to post Share on other sites
pointyhat` 1 Posted December 1, 2020 Share Posted December 1, 2020 Any news? We cant join a game after the patch. I am trying to connect to EU server ranked match 1 Link to post Share on other sites
ManzyMadness 1 Posted December 1, 2020 Share Posted December 1, 2020 CIS server's broken too. Link to post Share on other sites
MrLoKids 0 Posted December 3, 2020 Share Posted December 3, 2020 (edited) On 11/10/2020 at 9:34 PM, Nightey_bmg said: I was wondering if anyone else has this problem? Since 3 days Me and my friends (7 different people, with different computers in different regions of germany) get the "no repsonse from server" issue only on EU-Servers. US-West works fine. Couldn't find anything in the forum about this. //edit this is shown in the console.log [18:42:04] Received second AutoMatchConnect for MatchupID#3045 (4294967295)... Cl: [18:42:11] Server timed out Cl: [18:42:11] Error: ^rNo response from server. Cl: [18:42:11] Disconnect - disconnect_unknown Cl: [18:42:11] Sending disconnect notice... Net: [18:42:11] [LOCAL_CLIENT] Closing... Cl: [18:42:11] Clearing all state data... CGame: [18:42:11] CGame: [18:42:11] CGame: [18:42:11] Old: 3-main New: 1-main CGame: [18:42:11] CGame: [18:42:11] I have exactly the same rows in my console when i press Ctrl+F8. I can't play now, can't connect to any game on any servers. I tried to check all of them one by one and still nothing. This error started when i updated game by patch 4.9.0 What will can help? --- MrLoKids, Russia, Moscow Edited December 3, 2020 by MrLoKids Link to post Share on other sites
ElementUser 680 Posted December 3, 2020 Author Share Posted December 3, 2020 Plase post here and provide all requested info: 1 Link to post Share on other sites
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