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Disconnects not getting added to the DC Count in the profile.


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Yeah, i think literally anyone knows this bug and i don't know why it didn't got adressed yet. People can literally DC for free at the Moment and rarely get disconnects added to their profile, so their leaver% stays low. I've actually saw a guy that had like 200 season matches, left like 50 of them and had 0 seasonal disconnects in his profile. Why is this a thing? Imo this is a big thing that should be fixed asap. This also allows smurfing with new accounts, because they literally DC some of their first 6 matches, lose all other on purpose and then get set to Silver 5.. If the DC's actually would apply on their Leaver%, they wont be able to join new games, because they are over the 5% mark.

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59 minutes ago, ElementUser said:

Need evidence - how do I know the game hasn't been remade, for example?

Remade Matches don't show up in recent games ?

But yeah, next time i see an Account with tons of DC's but 0 Disconnects in their Profile, i show you. I thought this is well known already. Maybe some1 else got some Accounts to show, who DC a ton and got no DC's in their Profile. I'm to lazy to search atm.

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4 minutes ago, cobaye said:

Remade Matches don't show up in recent games ?

But yeah, next time i see an Account with tons of DC's but 0 Disconnects in their Profile, i show you. I thought this is well known already. Maybe some1 else got some Accounts to show, who DC a ton and got no DC's in their Profile. I'm to lazy to search atm.

Exactly, hence why if this legitimately happened, then stats would have to be recorded, hence why I asked for evidence (in the form of Match IDs). ?

Edited by ElementUser
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@ElementUser

Alright, got your evidence:

https://imgur.com/BQ3fpPD

https://imgur.com/wHd6u06

https://imgur.com/yc3HjN9

 

This is just one guy in like the last 3 of my Games i checked and i already saw like hundreds of them in the past. As you can see he dced some Matches in Ladder, but got zero Ladder Disconnects. When you browse through his Played Matches, he got WAY more DC's but they not once got added to his account. And that's as said just from browsing through the last 3 Matches i played. I can actually find WAY more people like this if i would have more time.

 

 

 

Edited by cobaye
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Moved to Indeterminate.

 

It would also be great if a player willingly + consistently replicates this + how the disconnect is actually performed, as well as the conditions surrounding the leave (if there is anything special to note).

Edited by ElementUser
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  • 4 weeks later...

Bumping because @cobaye made a recent thread in General Discussion:

The actual steps to not get a leave are infinitely more helpful than proof that someone else did it. Replication steps are king if you want to maximize the chances that an issue will get resolved.

 

If you can provide this, we would be able to look into this further. Replication steps are always the most helpful thing a bug reporter can provide.

Edited by ElementUser
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8 hours ago, ElementUser said:

Bumping because @cobaye made a recent thread in General Discussion:

The actual steps to not get a leave are infinitely more helpful than proof that someone else did it. Replication steps are king if you want to maximize the chances that an issue will get resolved.

 

If you can provide this, we would be able to look into this further. Replication steps are always the most helpful thing a bug reporter can provide.

I think this happens, when you DC a game, right after you joined it. The DC Timer Starts running then. When you get eleminated before the actual gametimer starts (with the 1st creepwave), it won't get added to the account.

This also works 100% when u DC on Pickscreen and you search for a new game and find it, before the Pickscreen is over. You get eleminated before the actual game starts, and it wont get added to your Stats.

 

e: I can try to replicate this with my other account, but actually don't want to destroy games for people.

e2: DLing a replay right now, of a smurf doing it 6 times in a row to get Silver 5. I will post how he has done it, when the replay is over.

Edited by cobaye
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@ElementUser

Dayum, the bug is much weirder, as i supposed. They literally DC at the Start of the game, but don't get terminated. The game thinks they are terminated, but their Hero keeps being active (doesn't vanish). Right when the Game starts, it just shows 4 Heroes Icons on the top, but the Leaverhero is still around for the entire Game.

I actually found an 2 Year Old Youtube Video, where someone else abuses that bug (

 That's EXACTLY how the Smurf i watched his replay from, did it. Maybe it has something to do at dcing exactly at the gamestart, like after anyone is finished loading?

I post the replay matches i watched and the bug got abused 6 times in a row (by one and the same player):

w36tuvrz.png

This guy has one single disconnect for the season in his stats (the Warbeast one, where he dced at 00:02 i think). The other DC's had this bug where he dced at the start, the hero stayed (that's why he had those stats for the game with 0:00 Gametime, his teammates fed him). Btw while we are on it, can you Permaban the mentioned account? He's playing literally tons of MMR with his Goldfriend who abused the Same bug, but got like 120 Wins 10 loses, 5 KD thanks to abusing this.

 

E:
The other guy i mentioned above (that JJLeugi guy) must've abused another bug. He has Gametime on his games, but 0 APM, never moved his hero in the Scout one or the VJ one, but somehow the Scout one he has 9:12 Gaming Time on.  I have to DL the Replay and watch how he did it, but i think if the bug in this post get's fixed, maybe the other one will aswell by default.

Edited by cobaye
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Thanks for the info, this is more helpful than your previous post.

 

As I said before, we're working on another equally (if not more) important issue regarding server availability & stability. As the steps still aren't 100% consistent (I've had RCT help me test this bug too & their conditions weren't the same as your findings), it's best we focus on that first before we tackle this one. Given the nature of this bug, I imagine progress will be much slower here than the server issues.

 

This bug is still the highest on our priority list for the team that can debug & resolve this issue, but know that there are more important things to consider given all the factors. Thanks again.

Edited by ElementUser
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I have encountered this a couple of times, there is one notable player who I am aware of who has been abusing this to get his account down to very low mmr in order to queue into very low skilled games. His account has been at 59 disconnects the entire time despite having accumulated 40+ disconnects in the most recent stat cycle.

I believe it may have to do with queuing and getting placed in a new game before the game you are in is over as this is a common theme with this particular account.

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  • 1 month later...
On 6/27/2020 at 2:20 PM, ElementUser said:

Please report players for the time being by the way - thank you! 

I kinda submitted some tickets (on the RAP Page) and they are opened for some weeks. IDK, man. Can't we make a pinned Thread in the RAP Forum here where we can simply post the Account Names and whoever of the GM Team / Staff has time, checks the Names and bans the accounts until this is fixed? It's literally 2 clicks and some scrolling on the mouse wheel if the account is guilty or not. 

 

At the moment literally every 3rd Game in Gold is with Stat Abusers now. Gold is now simply: get Stat Abusers - Freewin. Enemies get Stat Abusers - free lose. It's frustrating when you try to fix this,.take your time and report on the page and noone is watching the tickets. The accounts should simply get perma banned. Maybe 1 GM can just work on these reports to get these people gone?

E:

Maybe a big Announcement when you log into HoN that Stat Abusing is highly forbidden and results in perma bans? Maybe that would get rid of the trend of stat abusing.

Edited by cobaye
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