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Denied long long time ago

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Hello, I have been playing this game for a very long time and I really like it. But I had a problem, or rather, the problem arose a long time ago, even when HON was leaving Garena, or perhaps when I used one of the store's statistics reset services or something like that. It was a long time ago, I do not remember exactly. I had a very big break in the game. In general, during one of the migrations of the game to something new, it happened so that my statistics deteriorated sharply and now the game believes that I am an avid quit player and must lose at least 270 or so games in order to be able to use the regular ladder again. Dear support, at one time I did not report this problem to the support service, but perhaps you could consider my request and reset my statistics again, since there is clearly some kind of error. I will be immensely grateful to you.


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