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Error update x64 4.9.1.3 to 4.9.2


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error downloading update

 

Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 1
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 2
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 3
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 4
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 5
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retries exhausted, update failed.
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] An error occurred when attempting to download the update.  Please make sure there is enough space free on your hard drive and that you have started the HoN executable with the appropriate permissions to perform the update before trying again.

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Posted (edited)
3 hours ago, HyperXewl said:

Delete the folder called Update in HoN x64 install directory and try again, our CDN provider is being stupid today, I assisted someone who had that exact same file corrupted and by the time I helped it was working.

It should be fine now, if not please message me on the HoN64 discord! https://discord.gg/w9eceExBwP

dont work..i unninstal game and instal again but same error.. i delete Update folder but same error 

Quote

[Updater] Failed to open or file not found in game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
[Updater] Error downloading game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
[Updater] Retrying request, attempt 1
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 2
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 3
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 4
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retrying request, attempt 5
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds
Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip
CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip for writing!
[Updater] Retries exhausted, update failed.
Can not delete :/Update/game/textures.s2z/00000000/ui/fe2/elements/motd_ad2.dds.zip (permission denied)
[Updater] An error occurred when attempting to download the update.  Please make sure there is enough space free on your hard drive and that you have started the HoN executable with the appropriate permissions to perform the update before trying again.
 

 

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Edited by Chosmin
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I have the same issue with the motd_ad2.dds.zip file.

The update always stops at that file.

Deleting the update folder did not help and reinstalling does also not help.

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@Necroix @Chosmin

Here's an up to date latest installer for those having any issues!

Uninstall your current hon install ( and delete Heroes of Newerth x64 in program files to be super safe, tho not required ) and use this

https://drive.google.com/file/d/1tjsh4s5p-lXi6l6jo4x0_0KpJeOiiKcX/view?usp=sharing

Let me know if you have any issues using this, and we're working on solving the CDN Issue.

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9 hours ago, HyperXewl said:

@Necroix @Chosmin

Here's an up to date latest installer for those having any issues!

Uninstall your current hon install ( and delete Heroes of Newerth x64 in program files to be super safe, tho not required ) and use this

https://drive.google.com/file/d/1tjsh4s5p-lXi6l6jo4x0_0KpJeOiiKcX/view?usp=sharing

Let me know if you have any issues using this, and we're working on solving the CDN Issue.

Thx.. everything is ok now .. it works without problems

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