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Hello to my fellow newerth players , I wish you happy new year and all staff members, I have just purchased 30 $ GC but when I logged in to my account I didn't get the free bonus .

 

This either can be a bug or maybe staff members forgot to remove the free GC tag, ( also  I have purchased a 10 Usd gc pack and i got the extra gold coins  )  it would be nice to fix this problem , for example i wanted to buy GC in order to reset my stats now i am missing 50 gold . welp 

Thanks !

Edited by `thewizard`
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  • `thewizard` changed the title to Gold Coin Store problem
10 hours ago, ElementUser said:

Please read the light blue text for clarification of what "free gold coins" actually means. 

opppppppppppps my bad, i didn't buy it from the game I just logged into site, my bad 😞

 

how ever i have more than 2k gc and still it doesn't let me to reset my stats it says you don't have enough gold coin 

 

https://imgur.com/Djtb2Wq

Edited by `thewizard`
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On 1/11/2021 at 5:56 AM, `thewizard` said:

opppppppppppps my bad, i didn't buy it from the game I just logged into site, my bad 😞

 

how ever i have more than 2k gc and still it doesn't let me to reset my stats it says you don't have enough gold coin 

 

https://imgur.com/Djtb2Wq

This is most likely due to the gold coin reduction event is over on the back end but for some reason is not displaying in game, the price is 2500.

I will look into this, but I believe this is the case.

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