ironhamster 0 Posted January 4 Share Posted January 4 (edited) It seems like the server got frequent issues and more than weekly I experience lost games due to server crash or related issues. It seems to me like whenever there is an issue they put a bandage on it, and it only covers the issue but doesn't fix it. So is it a lack of funds or what is it? And if the last, why not just sell HoN? Is it because of the rights to the mobile game and due to the amazing investments in China? Edited January 4 by ironhamster poor grammar Link to post Share on other sites
Manu311 95 Posted January 4 Share Posted January 4 50 minutes ago, ironhamster said: It seems like the server got frequent issues and more than weekly I experience lost games due to server crash or related issues. It seems to me like whenever there is an issue they put a bandage on it, and it only covers the issue but doesn't fix it. So is it a lack of funds or what is it? And if the last, why not just sell HoN? Is it because of the rights to the mobile game and due to the amazing investments in China? That's usually all you can do. If something crashes or has connection issues, you have to fix it. But it's also because of money-issues I guess - if you can just keep dozens of servers as backup which you can just switch to whenever one server farm doesn't work anymore, customers don't notice any issues. But you have to keep a lot more servers running. There are currently two Donation-goals available for which you can donate money - one of those are better servers and better stability. It is already reached, but more money will definitely help. Selling HoN will most likely not happen. HoN itself doesn't really provide much money anymore, so there won't be any companies paying enough. But if you got a couple of millions on your bank account, feel free to contact Garena about that . Rn the brands are probably more expensive than the actual games (Newerth, Savage, etc). 1 Link to post Share on other sites
HyperXewl 125 Posted January 4 Share Posted January 4 We're actually working very hard on the servers as of late and it's being our top priority, the thing is we've had to focus on anti-ddosing cat and mouse games so we've been moving providers and developing protections which directly cause complications, but the silver lining is that things are getting better, tho it may not seem like it expect to see far better performance, lag, and stability in the coming months. 2 3 Link to post Share on other sites
Oppa`Kiwi 4 Posted January 9 Share Posted January 9 Why is every server ping for me 350+ now Link to post Share on other sites
Manu311 95 Posted January 9 Share Posted January 9 1 hour ago, Oppa`Kiwi said: Why is every server ping for me 350+ now Check your region-settings, there are new BR-servers now which are ticked by default: Link to post Share on other sites
Oppa`Kiwi 4 Posted January 9 Share Posted January 9 It was on USW server I usually get 250-280 now all of a sudden its 350+ also dc symbols. Link to post Share on other sites
Watchwalker 10 Posted January 11 Share Posted January 11 At some point, if you face a server issue where the server starts slowing down completely with DC icons, slow-motion-like, and kicks you out of the match without being given the ability to rejoin, then this is considered a severe issue and could possibly result in a revert of this match on your account, which means you will not lose the indicated MMR upon the start of the match. To do this, you have to contact the customer support at support.heroesofnewerth.com. However, resort to this option if and only if the mentioned issues above apply. Link to post Share on other sites
PlavaLaguna 0 Posted January 13 Share Posted January 13 (edited) Ha, the direct result of donations are not the server improvements, but Brasil Region New Servers Existing servers are getting worse and worse as times goes by. My regions are set correctly, but lag increased very noticeably after New Year and I don't enjoy this laggy and slow-mo type of game. Money not spent well, unfortunately. Best regards Edited January 13 by PlavaLaguna Link to post Share on other sites
zipan 3 Posted January 14 Share Posted January 14 12 hours ago, PlavaLaguna said: Ha, the direct result of donations are not the server improvements, but Brasil Region New Servers Existing servers are getting worse and worse as times goes by. My regions are set correctly, but lag increased very noticeably after New Year and I don't enjoy this laggy and slow-mo type of game. Money not spent well, Best regards unfortunately, some problems that some users always meet are universal for all games. I don't think something suddenly happened and all went bad no....and yes - maybe after releasing 64 bit version some old problems were exposed a little more and % of people who got connection problems raised a bit, but it's not about that things you think about. Just listen a man who spent last 20 hours fixing the same problem and succeeded. Heroes of Newerth your grown-up child. First they grow up, then they ask you for money, and after that he is already life-burned uncle who got his own job. I do not know how much you've donated and did you donate at all I mean this game is Free and donations are donations and are free. Personally for me it's all clear for now with this game and i'm really surprised FB team still takes care of her child. On the other hand i still trust that this game is much more interesting, more beautiful and have much more potential than even the same dota...It's all about marketing. I heard some Newerth heroes will leave battleground and join Dota 2 team to continue their adventure in another world..so seems FB selling rights of the heroes and it is absolutely financially right decision. Because the last thing that could be done besides selling and closing is a new global marketing event (big financial risk) and rework HoN to Champions of Newerth, slowing allgame speed action for about 10%, delete 2\3 of produced alt avatars from Marketplace and 1\3 of new produced heroes. (Balance in game become more groggy. And this all is much more financial risk, so lets just be happy that we still can play this wonderful game Link to post Share on other sites
HyperXewl 125 Posted January 14 Share Posted January 14 Quote Ha, the direct result of donations are not the server improvements, but Brasil Region New Servers Wrong they where donated for free by someone very nice. If you're getting higher ping, then I can sit down and help you diagnose your issues, send me a PM and we can figure out if its you or the server Link to post Share on other sites
psychoapatic 0 Posted January 17 Share Posted January 17 EU server awful today, almost every single match someone got disconnected, during a match i tried to reconnect 3 times only to keep getting 999 ms of ping with the result i could not join back anymore, other rounds always spike lags from 60 to over 200 and sometimes even 999. Very unstable. Link to post Share on other sites
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