ElementUser 839 Posted December 3, 2020 Share Posted December 3, 2020 (edited) If you are encountering the "No Response from Servers" error, please provide the requested info: Region you queued for Match ID Server Name console.log file (found in My Documents\Heroes of Newerth\game) Please use an external file hosting website to do this, as console.log files are long & will make this forum thread load slowly on mobile devices Your OS HoN Client architecture (32-Bit or 64-Bit) Also, please ensure that these steps are taken: You have updated your client (run a Repair if you are not sure) Your timestamp on your computer is correct with respect to the timezone you selected (best way to make sure is have auto-synchronization on) EDIT: temp fix is actually to turn it on, then turn it off until we address the issue Edited March 9, 2021 by ElementUser Link to post Share on other sites
ElementUser 839 Posted February 7, 2021 Author Share Posted February 7, 2021 Bumping this thread for users who still do experience the issue - you must provide the requested info if you want us to check if there is an issue. Link to post Share on other sites
TheChinaWall 4 Posted February 7, 2021 Share Posted February 7, 2021 (edited) Region: BR Console: https://www.filehosting.org/file/details/922217/LuecYOvtOmzFBu6T/console.log OS: Windows 10 Client: 64x Edit: I wasn't recieving this error before the latest patch. Not using a mobile connection. Edited February 7, 2021 by TheChinaWall Link to post Share on other sites
ElementUser 839 Posted February 7, 2021 Author Share Posted February 7, 2021 (edited) 12 hours ago, TheChinaWall said: Region: BR Console: https://www.filehosting.org/file/details/922217/LuecYOvtOmzFBu6T/console.log OS: Windows 10 Client: 64x Edit: I wasn't recieving this error before the latest patch. Not using a mobile connection. Got a response from a developer - you were unlucky enough to have Windows Time synchronization kick in while you were playing a game, which invalidated a time-sensitive check & caused you to get kicked. If you really want to, you can turn your Window's auto time synchronization feature off - we do not recommend doing that, but it will prevent further issues with this particular patch. Eventually though, your time might be desynchronized and cause you not to be able to play at all until you re-synchronize. It's up to you on whether you want to disable it this patch or just not play at the odd times when your system does a resync. You can contact Customer Support about your leave & quote my post here and they should be able to remove the Leave from this game from your account. Edited February 7, 2021 by ElementUser Link to post Share on other sites
d2n 0 Posted March 9, 2021 Share Posted March 9, 2021 (edited) @ElementUser Region: LAT Console: https://1drv.ms/u/s!AtO0cDi_sks9kxdiuTBBImmhNCAS?e=9qwRQo OS: Windows 10 Client: 64x Edited March 9, 2021 by d2n Link to post Share on other sites
ElementUser 839 Posted March 9, 2021 Author Share Posted March 9, 2021 My request list was a bit outdated. I've updated the main post Please re-read and provide the missing info, thanks. Also try disabling time synchronization (but make sure your time is at least somewhat correct for now). Link to post Share on other sites
d2n 0 Posted March 9, 2021 Share Posted March 9, 2021 @ElementUser in my case I cannot connect to chat server or join any game (only Public). I'm using two different laptops and one has this issue (already turned off firewall and antivirus) Link to post Share on other sites
ElementUser 839 Posted March 9, 2021 Author Share Posted March 9, 2021 If you can't connect to chat server, that is a completely different issue and likely has to do with the routing to it. We cannot do anything about that if that's the case. Link to post Share on other sites
Zedrak 0 Posted March 11, 2021 Share Posted March 11, 2021 Hey! I've been having this error a lot lately (just on this patch, never before), and the time synch off is not really doing anything to help it. Region: Brazil Match ID: 161092916 Server Name: BR3 console.log file: https://www.filehosting.org/file/details/928797/console.log OS: Windows 10 HoN 64-Bit So I tried everything to reconnect but nothing would work. On another game (not the one above) I was playing with friends so I tried reconnecting by the 'Join Game' button on them, but this didn't work either. Please fix it ASAP!! :C Link to post Share on other sites
Zedrak 0 Posted April 20, 2021 Share Posted April 20, 2021 Hello?! This is still happening a month later with new patch and everything?! Help?! Link to post Share on other sites
ElementUser 839 Posted April 20, 2021 Author Share Posted April 20, 2021 Can you provide up-to-date info? I didn't see anything unusual when I checked last time. Link to post Share on other sites
wo2kandy 0 Posted April 21, 2021 Share Posted April 21, 2021 Reeeealy big problems wit chat connecting two days Link to post Share on other sites
nikolis2000 0 Posted June 8, 2021 Share Posted June 8, 2021 i cant connect to eu server 2 days now im from greece europe i have windows 10 64bit but with 32 bit client https://easyupload.io/nkobh6 Link to post Share on other sites
ElementUser 839 Posted June 8, 2021 Author Share Posted June 8, 2021 Nothing we can do about chat server. Nothing has changed and it's likely your routing. If you don't provide the requested info, I will not look into it. Link to post Share on other sites
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