Pannatrick 14 Posted December 1, 2020 Share Posted December 1, 2020 I created an account in 2013, and I am afraid I lost my email password and I tried so much for getting back my email, but I don't have the cell number that I put for recovery too. I want to ask is there any way to change the email with out confirmation email? and what is needed for that? or at least another way to change the HoN's account password? Link to post Share on other sites
Yuffie 14 Posted December 1, 2020 Share Posted December 1, 2020 Email support - Have you ever put money into the account? I was able to change the password one time by verifying my card number that was last used. 1 Link to post Share on other sites
hegelsohn 89 Posted December 2, 2020 Share Posted December 2, 2020 You indeed should contact customer support. If purchases can be verified, they can recover your account and change the email to a new one. 1 Link to post Share on other sites
Pannatrick 14 Posted December 2, 2020 Author Share Posted December 2, 2020 I am from Iran and even we are using vpn to play HoN (is filtered), so we cant purchase any gold coins (if we could I will buy gc every month). So I think I cant prove anything! Link to post Share on other sites
hegelsohn 89 Posted December 2, 2020 Share Posted December 2, 2020 you can still contact CS. they have various methods of verifying accounts. Same goes for your email provider. Link to post Share on other sites
Watchwalker 10 Posted December 2, 2020 Share Posted December 2, 2020 Hi, As discussed above, it is required that you contact customer support to resolve this issue. A list of required information will be sent to you in order to verify your identity. It is usually resolvable if this information is found to be veridical, and there should be no nisus on your end. Link to post Share on other sites
Pannatrick 14 Posted December 2, 2020 Author Share Posted December 2, 2020 Thank you for your time, I created ticket in CS. Link to post Share on other sites
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