ElementUser 603 Posted December 1, 2020 Share Posted December 1, 2020 (edited) We are aware of some server issues: 64-Bit Client pipeline is delayed. We manage this pipeline & our working hours are different than Garena's. It is coming as soon as possible. Mac & Linux clients will not be functional for this patch - a hotfix patch should come at a later date. We apologize for the inconvenience. Our servers now require your computer clock be correct with the specific timezone you have chosen on your computer for you to actually play on our servers. Please ensure this is correct. Thank you for your patience! - Frostburn Studios Edited December 1, 2020 by ElementUser 3 Link to post Share on other sites
`_support 6 Posted December 1, 2020 Share Posted December 1, 2020 What does the third one mean? PC Clock to match with HoN clock? And also, will the flash sales start today and were you going to increase the value of the Gold Packages? (Even though it's less important!) Link to post Share on other sites
GoochMeister 3 Posted December 1, 2020 Share Posted December 1, 2020 So I need to change the time on my computer... to a timezone I don't live in.... in order to play on EU servers? Are you going to fix that or just leave it broken? Link to post Share on other sites
tbslul 0 Posted December 1, 2020 Share Posted December 1, 2020 You need your timezone on your computer to match with your clock on your computer. If you go into Date/Time settings on your pc, there will probably (most likely) be a "Sync/Sync now" option, click this and it should be fine. Link to post Share on other sites
Wzaoffspring 2 Posted December 1, 2020 Share Posted December 1, 2020 What the hell is going on here, hahahaha Our servers now require your computer clock be correct with the specific timezone you have chosen on your computer for you to actually play on our servers. Please ensure this is correct. Link to post Share on other sites
hegelsohn 59 Posted December 1, 2020 Share Posted December 1, 2020 Nothing wrong with that. Just put it on sync and don't use some custom time.. Link to post Share on other sites
GoochMeister 3 Posted December 1, 2020 Share Posted December 1, 2020 1 minute ago, tbslul said: You need your timezone on your computer to match with your clock on your computer. If you go into Date/Time settings on your pc, there will probably (most likely) be a "Sync/Sync now" option, click this and it should be fine. My timezone and my clock are, and have always been, correct. I think ElementUser is saying that my PC clock has to be "correct" with Frostburn's definition of "correct" European time, when there are 3 timezones in Europe, and all of them are "correct". Link to post Share on other sites
tbslul 0 Posted December 1, 2020 Share Posted December 1, 2020 Just now, GoochMeister said: My timezone and my clock are, and have always been, correct. I think ElementUser is saying that my PC clock has to be "correct" with Frostburn's definition of "correct" European time, when there are 3 timezones in Europe, and all of them are "correct". He never mentioned any such thing anywhere in his post so why would you assume this is what he meant? Read the post. Literally says "computer clock to match with computer timezone" and nothing about Frostburn/HoN clock/timezone. Link to post Share on other sites
ElementUser 603 Posted December 1, 2020 Author Share Posted December 1, 2020 12 minutes ago, GoochMeister said: So I need to change the time on my computer... to a timezone I don't live in.... in order to play on EU servers? Are you going to fix that or just leave it broken? It just needs to match the real time in whatever timezone you chose on your computer. Even if you live in EU & choose a timezone in China, so long as the actual clock is synced properly with your chosen timezone, it will be fine. Link to post Share on other sites
XviralX 0 Posted December 1, 2020 Share Posted December 1, 2020 hi is there any staff that can help me as my game always crashes for the 32 bit wont update at all even when i do repair its one of the main reasons i started using the 64 bit Link to post Share on other sites
GoochMeister 3 Posted December 1, 2020 Share Posted December 1, 2020 I mean, I just don't get it. It was already correct and I've resynchronised three times now to make 100% sure. Still getting no response every single time. Link to post Share on other sites
marine___ 0 Posted December 1, 2020 Share Posted December 1, 2020 Hello! So should it be working now on the 32 bit client? I get ,,no response from server'' all the time, and my clock is fine. THanks Link to post Share on other sites
SmolSnek 2 Posted December 1, 2020 Share Posted December 1, 2020 Seriously doubt that a timezone issue is causing everyone to be unable to find TMM games. Y'all screwed something up. My clock settings are fine and I get No response from server continuously. 100% sure that y'all will come up with some dumb excuse to save face when you see what you've screwed up. Link to post Share on other sites
Yuffie 13 Posted December 1, 2020 Share Posted December 1, 2020 Can people just relax? Y'all act like you can't go a few hours without HoN. 2 Link to post Share on other sites
BR`sensation 0 Posted December 1, 2020 Share Posted December 1, 2020 It's just human nature, people can go weeks without playing, but once they CAN'T play, they feel a burning desire to do so 1 1 Link to post Share on other sites
Metamorphik 0 Posted December 1, 2020 Share Posted December 1, 2020 Just now, BR`sensation said: It's just human nature, people can go weeks without playing, but once they CAN'T play, they feel a burning desire to do so I mean there might be other reasons. I think part of it might also be (at least for me) the fact of not knowing when the servers will be up. I'm trying to plan my study breaks with HoN but it looks like i'll have to medidate and cook instead. #firstworldproblems Link to post Share on other sites
Yuffie 13 Posted December 1, 2020 Share Posted December 1, 2020 Don't worry about playing so quickly it'll give you all some time to savor your MMRs until I take it 1 1 1 Link to post Share on other sites
BR`sensation 0 Posted December 1, 2020 Share Posted December 1, 2020 I totally get it, patch looks great I'm excited to play as well Link to post Share on other sites
Willzo 0 Posted December 1, 2020 Share Posted December 1, 2020 Ok, cool - Do we have an ETA ? Is this like a 1hr fix or a day ? Link to post Share on other sites
Yuffie 13 Posted December 1, 2020 Share Posted December 1, 2020 Mine is working now - Thanks Link to post Share on other sites
Superninjan 0 Posted December 1, 2020 Share Posted December 1, 2020 Well, i done the synk, but still do not work. I guess everyone need to to this synk. Link to post Share on other sites
aizalovesam` 0 Posted December 1, 2020 Share Posted December 1, 2020 (edited) What about russian players?When we can get russian information? Edited December 1, 2020 by aizalovesam` Link to post Share on other sites
ElementUser 603 Posted December 1, 2020 Author Share Posted December 1, 2020 Update: USE servers are working (we started with those as there are less of them). I will work on bringing up the rest of the servers over the next few hours 1 2 Link to post Share on other sites
teh_laser 2 Posted December 1, 2020 Share Posted December 1, 2020 Can someone clarify on the time aspect a bit more? I mean what kind of time are we talking about here? Does "real time" refer to the time stored in the Real Time Clock? What about people who have the "RealTimeIsUniversal" registry key set? Or does it refer to the reported system time? Is it some sort of region blocking? Can you still queue for the other regions, but then not connect to servers? Link to post Share on other sites
dadoo 0 Posted December 1, 2020 Share Posted December 1, 2020 EU servers are not working, keep getting "no response from server" message every time a match is found... (i'm not the only one experiencing this) Link to post Share on other sites
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