PeteRoy 2 Posted November 7, 2020 Share Posted November 7, 2020 Can not delete :/Update/game/game_x64.dll.zip (permission denied) [Updater] Starting download on game/game_x64.dll Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/game_x64.dll.zip CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/game_x64.dll.zip] - Could not open file [Updater] Error opening game/game_x64.dll.zip for writing! [Updater] Retrying request, attempt 5 Can not delete :/Update/game/game_x64.dll.zip (permission denied) [Updater] Starting download on game/game_x64.dll Failed to open file: c:/Program Files/Heroes of Newerth x64/Update/game/game_x64.dll.zip CFileManager::GetFile() [c:/Program Files/Heroes of Newerth x64/Update/game/game_x64.dll.zip] - Could not open file [Updater] Error opening game/game_x64.dll.zip for writing! [Updater] Retries exhausted, update failed. Can not delete :/Update/game/game_x64.dll.zip (permission denied) [Updater] An error occurred when attempting to download the update. Please make sure there is enough space free on your hard drive and that you have started the HoN executable with the appropriate permissions to perform the update before trying again. Link to post Share on other sites
HyperXewl 162 Posted November 7, 2020 Share Posted November 7, 2020 (edited) Hey. Make sure hon is completely closed. Then go to your HoN 64 directory and look for a folder named "Update" and delete it. Note: do not confuse it with updater_resources this is something else. Then try again, if no success please join the HoN 64 discord and ill help you directly! https://discord.gg/w9eceExBwP Edited November 7, 2020 by HyperXewl Link to post Share on other sites
SuperMist 0 Posted November 8, 2020 Share Posted November 8, 2020 (edited) Deleting the Update folder and try again, did the trick for me. I had the same issue.Edit: nvm, xyperxewl already posted that. Edited November 8, 2020 by SuperMist Link to post Share on other sites
PeteRoy 2 Posted November 9, 2020 Author Share Posted November 9, 2020 Thanks it worked Link to post Share on other sites
moet 0 Posted December 8, 2020 Share Posted December 8, 2020 On 11/8/2020 at 12:31 AM, HyperXewl said: Hey. Make sure hon is completely closed. Then go to your HoN 64 directory and look for a folder named "Update" and delete it. Note: do not confuse it with updater_resources this is something else. Then try again, if no success please join the HoN 64 discord and ill help you directly! https://discord.gg/w9eceExBwP im getting the same problem. i tried to delete the folder "update" but still not working. any suggestion? Link to post Share on other sites
Nailzy 5 Posted December 8, 2020 Share Posted December 8, 2020 Looks like you have connectivity issues to patch.heroesofnewerth.com according to your logs there. Assuming it's not your internet....? Have you tried rebooting modem just in case? Link to post Share on other sites
HyperXewl 162 Posted December 9, 2020 Share Posted December 9, 2020 That seems to be the 32-Bit client mate, 64-Bit does not have a 4.8.3.1 version. It does seem to be an issue with your internet, feel free to get in touch with me on discord by joining https://discord.gg/w9eceExBwP and sending me a PM. Link to post Share on other sites
Slingslang 4 Posted December 10, 2020 Share Posted December 10, 2020 (edited) Got the "same" problem, can't download the new patch, keeps telling me I have HoN64 client running (have checked with ctrl + alt + delete, no HoN running). Will try to restart computer and see if that fixes it. Computer Restart: Fixed it Edited December 10, 2020 by Slingslang Link to post Share on other sites
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