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I just joined a game with an alt account because I was banned for calling a guy retard after he said and I quote "fucking kid trash nigger nigger report me i dont care nigger nigger trash kid hope you get cancer, you were penetrated by your parents" in a game in which he did not participate. The game I just joined started with a guy spamming on mic "Don't pick jungle fucking monkey trashj brazilian mexican shit taco taco" 

 

You should stop punishing players who defend themselves from abusers over microphone. It's just infuriating when someone constantly harrasses you and u can't even kick them, if u mute them they start trolling and chasing u... and in the end u get banned for calling them retards once. GJ S2 games... oh wait... it's not s2 games anymore or is it

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What I mean start punishing players who provoke others instead of the ones getting provoked. And stop banning for calling retards retards. Ban for racism when they call us tacos or mexicans or beaners. But no, u ban people for defending themselves and losing their patience to the actual bullies... LMAO

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12 hours ago, spartaaah said:

What I mean start punishing players who provoke others instead of the ones getting provoked. And stop banning for calling retards retards. Ban for racism when they call us tacos or mexicans or beaners. But no, u ban people for defending themselves and losing their patience to the actual bullies... LMAO

Everyone is being punished if they are being reported.
You need to understand that rule violation is rule violation, regardless of whether it happens actively or reactively.
You violate the rules, you get punished.
I know the frustration of dealing with those people on your team myself and I usually just say "k" and mute them. and that resolves that issue for good.
And if they grief, what do I care, just another ruined match like 80% of the rest of them but atleast I have the satisfaction of knowing they will get suspended for it.
Altho in my case arguably that also benefits from the fact that for the most part I actually know what should be reported and what shouldn't so I don't waste my own RAP karma nor any GM's time (for the most part, as i said, few exceptions we all are human and make mistakes^^).

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15 hours ago, spartaaah said:

I just joined a game with an alt account because I was banned for calling a guy retard after he said and I quote "fucking kid trash nigger nigger report me i dont care nigger nigger trash kid hope you get cancer, you were penetrated by your parents" in a game in which he did not participate. The game I just joined started with a guy spamming on mic "Don't pick jungle fucking monkey trashj brazilian mexican shit taco taco" 

 

You should stop punishing players who defend themselves from abusers over microphone. It's just infuriating when someone constantly harrasses you and u can't even kick them, if u mute them they start trolling and chasing u... and in the end u get banned for calling them retards once. GJ S2 games... oh wait... it's not s2 games anymore or is it

So if someone provokes you and you start cursing back you should be innocent? because he start it? hope you are not serious about it.
If someone does provoke you and you both starting to throw words at each other, racism homophobia etc then you both will be held responsible for your own actions, it doesn't matter if the X started, you are guilty as he is because you did break the rules yourself.
Cursing back is your way of defending yourself? well if that is then you are the same as the one who started the fight.
If you want justice to be served then you report, ignore him/them, if you can't play you can also leave and start another game but you just don't fight back, that won't get you anywhere !

 

 

3 hours ago, MerryHONmas said:

Everyone is being punished if they are being reported.


 

Everyone who break the rules and reported ? not literally everyone who is reported regardless of the rule breaking.

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This is why the community has always been branded as one of the most toxic and racist communities and everyone cried until they migrated to other games. I mean. I love the game and I try my best everytime I play but you just leave my hands tied when This random guy starts insulting everyone, feeding. We are unable to kick them because you removed the option. If I mute them I lose ALL communication and makes teamplay harder. They continue to troll the game no matter how hard you try... If you leave you get punished. If you speak up you get punished. If you report, they don't get punished, If you keep playing you get frustrated over them trolling and insulting. If you ignore them you can still read racial slurs and insults in ALL CHAT... so.... what are you doing about trolls other than banning me for calling them retards? They call me monkey, they call me beaner, they call me nigga, they call me idiot, they whish me death, they say my parents fucked me when I was a boy, they want me to get cancer, they troll the game and won't leave, they continuously insult me in ALL CHAT, I lose team communication, I'm unable to kick them, I try to keep playing and they just keep trolling and it gets frustrating... let's ban me.

This game isn't f***ing League of Legends where I can just kill 10 teams with one hero because it's imba and you get stupidly OP and can single handedly carry everygame. Nope, HoN needs communication and teamplay. You just make it so difficult to evade trolls. 

Edited by spartaaah
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On 8/28/2020 at 3:02 AM, MerryHONmas said:

Everyone is being punished if they are being reported.
You need to understand that rule violation is rule violation, regardless of whether it happens actively or reactively.
You violate the rules, you get punished.
I know the frustration of dealing with those people on your team myself and I usually just say "k" and mute them. and that resolves that issue for good.
And if they grief, what do I care, just another ruined match like 80% of the rest of them but atleast I have the satisfaction of knowing they will get suspended for it.
Altho in my case arguably that also benefits from the fact that for the most part I actually know what should be reported and what shouldn't so I don't waste my own RAP karma nor any GM's time (for the most part, as i said, few exceptions we all are human and make mistakes^^).

I do not think so. Referring to the same example, I reported this guy who said all that stuff for me. I got banned 3 games later the same day because I said "wow this team is retarded" and "cc u fuckers". Funny enough I started playing with an Alt account and to my surprise the guy I had reported was playing the same game and I kept track of him, never got banned. Nice ?

 

And yeah... another match ruined, let's move on and join a new one. OH SURPRISE! same guys, they gonna troll because they are still mad from last game so let's RQ and join a new match... OH NOES.. .same thing but with 2 other guys. beautiful gaming night.  This game has become less about skill and teamwork and more about who gets trolled the least by the rest of his team. I've had like 2 games in the month where people actually communicate and play their roles... didn't even win 1 of those but had a blast playing as a team and trying. Not ENDURING watching 3 guys trolling and calling everyone "NAB TACO BR U SUK GO DIE" following the carry through the jungle stealing their creeps, taking runes just for trolling, dying over and over and blaming team and REFUSING to concede ontil 45 minutes of wasted time watching they insult and die. But muting them is the solution? 

Reduce the time for a CC, the number of votes for a CC, bring back the kick feature for trolling, monitor the voice chat (people abuse it and there is not reporting someone over that, is there), make it so that when you mute somoene you mute only chat and voice but the ping communication functionality remains the same, reduce the punishment for leaving games (there are games that literally see 4 players in base) 

I don't know what else to say. To me the banning system is broken, nevertheless.. calling someone a retard is not homophobic, it is not racist, it's not  classist, it's just freedom of speech. LET ME CALL PEOPLE RETARDS AT LEAST. EASE THE FRUSTRATION FOR GODS SAKES

Edited by spartaaah
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On 8/28/2020 at 6:11 AM, `Shattered said:

So if someone provokes you and you start cursing back you should be innocent? because he start it? hope you are not serious about it.
If someone does provoke you and you both starting to throw words at each other, racism homophobia etc then you both will be held responsible for your own actions, it doesn't matter if the X started, you are guilty as he is because you did break the rules yourself.
Cursing back is your way of defending yourself? well if that is then you are the same as the one who started the fight.
If you want justice to be served then you report, ignore him/them, if you can't play you can also leave and start another game but you just don't fight back, that won't get you anywhere !

 

 

Everyone who break the rules and reported ? not literally everyone who is reported regardless of the rule breaking.

Remove leaving punishment then ? if that's your best and only solution towards making the community and gameplay experience better.

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15 hours ago, spartaaah said:

Remove leaving punishment then ? if that's your best and only solution towards making the community and gameplay experience better.

No! You can LITERALLY put someone on ignore... wtf is your problem, why are you looking to get away with verbal abuse so hard... If someone bothers you, put them on ingore, problem solved.
Like, wth man...

12 hours ago, MacroHard said:

I'm confused.  Does the report system work or does it not?

It does but certain people don't seem to grasp the concept and report alot of false shit and through that have terrible report karma and then reports if justified won't get looked at because they are so far at the bottom of the prioirity list OR are not even deemed reliable enough...
But people rather blame the system instead of taking the 5 minutes to reflect on what happened and learn from it.
THIS in particular is THE biggest and maybe only issue the online gaming community has.
The ignorance and refusal of acknowledging ones own mistake and learning from it as long as there is someone else to blame for it even if it is blatant they are in no way involved.
For example someone respawning while the entire team is pushing bot, but instead they teleport top to farm, get caught and die again and proceed to blame the team for it cause "no help vodka vodka da da" (take with a grain of salt please). And then they report their entire team.

Always been like that, always will be like that.

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  • 3 months later...
On 8/29/2020 at 7:32 AM, spartaaah said:

I do not think so. Referring to the same example, I reported this guy who said all that stuff for me. I got banned 3 games later the same day because I said "wow this team is retarded" and "cc u fuckers". Funny enough I started playing with an Alt account and to my surprise the guy I had reported was playing the same game and I kept track of him, never got banned. Nice ?

Yep you are correct, I've experienced this exact same thing. I've submitted countless reports, and I do follow up on them, and I would say 19 out of 20 go unpunished and that's not an exaggeration. In that same regard I've also been suspended for miniscule things for which the things I've reported (and unpunished was definitely worse). Seems like no real justice, toxicity thrives in this community, absolutely thrives.

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30 minutes ago, akaninjastar said:

Yep you are correct, I've experienced this exact same thing. I've submitted countless reports, and I do follow up on them, and I would say 19 out of 20 go unpunished and that's not an exaggeration. In that same regard I've also been suspended for miniscule things for which the things I've reported (and unpunished was definitely worse). Seems like no real justice, toxicity thrives in this community, absolutely thrives.

Thats not a problem of the system. That's a problem of you are not knowing what's reportable at all. From the logs, we already investigated WAY to much time looking into your reports:

Total innocent: 36 (66.67%). 2 of 3 who didn't actually do anything bad where just the GMs time was wasted. Perfect example that the system is working as intended.

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37 minutes ago, akaninjastar said:

Yep you are correct, I've experienced this exact same thing. I've submitted countless reports, and I do follow up on them, and I would say 19 out of 20 go unpunished and that's not an exaggeration. In that same regard I've also been suspended for miniscule things for which the things I've reported (and unpunished was definitely worse). Seems like no real justice, toxicity thrives in this community, absolutely thrives.


Hello,

That is 100% not accurate,  just because you were suspended for a game where others break the rules too (you reported and nothing happened) it doesn't mean they will get way or the GMs are not doing their job, that might mean that the ticket is in queue and will be handled soon or your ticket was closed due to low priority.
I repeated myself like hundreds of times, if you don't have all the information about the R.A.P system and how it works then please don't spread false information, might mislead others. Just because you reported someone it doesn't mean that they will get banned, first they have to be guilty of breaking the rules, just because you didn't like how he played or what he did, it doesn't mean they should get banned 
I love how everyone comes here just after they got suspended and say “the system is flawed, the GMs are bad etc) that is exactly the opposite, you came here saying the GMs are not doing their job but aren't you suspended” ? that doesn't mean that the GMs did their job? 
The same old game “I got banned, the others didn't, they did break the rules as well”. if you reported them, and they did break the rules then they will be held responsible sooner or later, it's just a matter of time, and/if your priority is high enough for you to solo report, if not you can ask others to help you report, that will ensure that your ticket will get reviewed!
You literally have everything you need to know about the R.A.P system on this sub-forum, please do read before blaming and pointing fingers!

Have a good day,

[SGM] — Senior Game Master for Heroes of Newerth
                                                                                                                                                 
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Context matters. 
It would obviously never fly in a court. A rule violation is not a rule violation just because and in any system that has stood the trial of times there are circumstances that make a retributive action less punishable or even completely acquitable. They can do what ever they want since they are a private company, well not really but nobody is gonna bring a class action lawsuit over a ban, but it doesn't make it right or good not to consider the context.


Still GMs tend to consider the context. In my experience. Sorry they didnt this time. 

Edited by Ondis
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On 8/28/2020 at 11:02 AM, MerryHONmas said:

Everyone is being punished if they are being reported.
You need to understand that rule violation is rule violation, regardless of whether it happens actively or reactively.
You violate the rules, you get punished.
I know the frustration of dealing with those people on your team myself and I usually just say "k" and mute them. and that resolves that issue for good.
And if they grief, what do I care, just another ruined match like 80% of the rest of them but atleast I have the satisfaction of knowing they will get suspended for it.
Altho in my case arguably that also benefits from the fact that for the most part I actually know what should be reported and what shouldn't so I don't waste my own RAP karma nor any GM's time (for the most part, as i said, few exceptions we all are human and make mistakes^^).

@spartaaah I definitively understand you as I m often in the same situation and I have issues to stay calm vs trolls and stupidity. Unhopefully for both of us, MerryHONmas is right and try to understand his way of thinking which represents the good and the real player way of thinking. The rules and the decisions are made by diamond players who are very proud of their RAP statistics but are very far of what is the real game in gold and silver rank.

Try to stay calm, just report and ignore and wait for next game, try to enjoy yourself with some funny items like codex or pk. And, very important, don't make like me, don't waste ur RAP ratio, report only if you are sure and if you are really sure you can report also with a subaccount which then will get a good RAP ratio and then you can report only with it. All my reports are not corroborated, my 8 years old account is definitively dead for RAP as I did abusive reports when I was younger. Smart diamonds GM and SGM didn't think about refresh RAP ratio to get a new start on it.

 

HF bro

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Man the fact is that this game has worst community ever and after everybody left to join other games like Dota 2 and League of Legends there are few good players, it is frustrating to get every game non english speaker (russians mostly who just curse or write in language you cant read) on EUROPE server where english should be primary and only language if you want to comunicate, plus there are more and more smurfs ex: diamond playing in silver to get huge KDA or boosting some silver to get gold or even diamond for money. I know that GMs can't catch all bad guys because 24 hours a day is not enough for how much "trash" players there are but maybe impelemntig some stuff like server restriction based on location meaning you get to play with people from your country or closer country to yours, they always say matchmaking sysytem is doing fine but really is it? It is always you get either team that is fully owning enemy or you get bad players that feed only your chance to get equal skill based game is as rare as seeing unicorn flying over rainbow in real life. How come when login i see on my chat EU 3 or 4 or 5 or what ever number only scandinavian flags or my country flags or some closer country flags but when I play on europe only servers only thing i get is pure russian players who are as usefull as The walking dead zombies 🙂

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  • 2 weeks later...

Maybe log in with that account on rap.heroesofnewerrth.com, and you can check your suspension there?
This is not the place to check your suspensions or to appeal!

[SGM] — Senior Game Master for Heroes of Newerth
                                                                                                                                                 
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@akaninjastarplease create a ticket https://rap.heroesofnewerth.com/ or log in here with your account to check your current suspension and appeal it.
 

[SGM] — Senior Game Master for Heroes of Newerth
                                                                                                                                                 
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You are not allowed to discuss suspensions on forums, so please stop! wait for your answer there on rap portal!

[SGM] — Senior Game Master for Heroes of Newerth
                                                                                                                                                 
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Just now, `Shattered said:

You are not allowed to discuss suspensions on forums, so please stop! wait for your answer there on rap portal!

Sorry, forgot about that, however. How do I expedite the process, as 2 week suspension for doing nothing is a bit much. This is the first appeal I truly have done nothing to deserve the suspension.

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Just now, akaninjastar said:

Sorry, forgot about that, however. How do I expedite the process, as 2 week suspension for doing nothing is a bit much. This is the first appeal I truly have done nothing to deserve the suspension.

You already made a ticket, it's there, you will get an answer shortly, patience!

[SGM] — Senior Game Master for Heroes of Newerth
                                                                                                                                                 
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2 minutes ago, akaninjastar said:

Sorry, forgot about that, however. How do I expedite the process, as 2 week suspension for doing nothing is a bit much. This is the first appeal I truly have done nothing to deserve the suspension.

length of the ban depends on how many times were you banned before, it doesnt matter for what you were banned this time

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