Can't update the game

[PeteRoy 2]

Quote

[Updater] Download already complete on game/textures.s2z/00000005/heroes/monkey_king/alt16/normal_new_rxgb.dds
[Updater] Download already complete on game/textures.s2z/00000005/heroes/monkey_king/alt16/normal_new_s.dds
[Updater] Download already complete on game/textures.s2z/00000005/heroes/monkey_king/alt16/spec_color_new.dds
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 1
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 2
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 3
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 4
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 5
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] Starting download on game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds
Failed to open file: c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip
CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retries exhausted, update failed.
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)
[Updater] An error occurred when attempting to download the update.  Please make sure there is enough space free on your hard drive and that you have started the HoN executable with the appropriate permissions to perform the update before trying again.

 

[Manu311 169]

On 7/29/2020 at 2:46 PM, PeteRoy said:

CFileManager::GetFile() [c:/Program Files (x86)/Heroes of Newerth/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip] - Could not open file
[Updater] Error opening game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip for writing!
[Updater] Retrying request, attempt 1
Can not delete :/Update/game/textures.s2z/00000005/heroes/nitro/ability_04/effects/mauser.dds.zip (permission denied)

This part (and similar ones) tell you the problem: The updater can't write those files.

The problem is likely that you installed HoN as Administrator and are now trying to update it without Administrator powers. You should probably run HoN as administrator to update it.