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  1. If you get this error while logging onto HoN, it is because the account was deactivated due to inactivity/suspected that the account was compromised to protect the account (as accounts have been compromised quite often over the last few months). You can make a request here to do get it unlocked: https://support.heroesofnewerth.com/ We will verify ownership of the account and go on from there. We also strongly advise changing your password ASAP after recovering your account. Thank you for your understanding.
  2. Thread's Content: What is Griefing? Intentionally feeding AFK Abuse / “Avoiding AFK Detection” / “Illogical Refusal to Participate” Ability/Item Abuse Item destruction Item/courier spamming Chat abuse/verbal abuse Stat manipulation Staff impersonation Why Was My RAP Ticket Unsuccessful? The Rules of Thumb for Successful Reporting Top 5 Reasons Tickets are Marked Innocen
  3. Repertoire of Useful Console Commands - Open up the game console by pressing Ctrl+F8 Quickstart Practice Game Enable in the UI (extremely helpful for people who love Practice Mode). *Requires restarting HoN to take effect *An icon appears in the top bar after restarting HoN: http://i.imgur.com/0Rftyjs.jpg *New UI: List of console commands (in case you forget some of them or if new ones pop up) Enable Advanced Mode in Test+++ (restart of the HoN Client is required): Enable the Ruler function in Practice Mode by rebinding it to a desired hotkey:
  4. Before doing anything, see if you can find your issue through the HoN website's Tech Support prompts: https://www.heroesofnewerth.com/support/gamemod If your issue cannot be resolved, see below for common issues: =========================================== Q: "When I start HoN, the console appears and I can't get past it." Solution: run HoN as an Administrator. Q: "I can't log in!" Solution: try using a VPN to temporarily get this to work. Sometimes the routing between our login server and your ISP just isn't cooperating & nobody knows ex
  5. == CoN Seasons == Just wanted to clarify CoN Seasons again in this thread (since there have been a few threads popping up about it recently): Until further notice, no new CoN Season will be released, and the current CoN Season is currently projected to remain as the active season for the foreseeable future. == Patch Notes Schedule (2021) == Unless otherwise specified, the HoN servers will be patched approximately once every 8 weeks. The downtime typically takes place from ~1 AM to ~12 PM in the EST/EDT (GMT -5/-4) Timezone, depending on whether Daylight Savings
  6. If you are encountering the "No Response from Servers" error, please provide the requested info: Region you queued for Match ID Server Name console.log file (found in My Documents\Heroes of Newerth\game) Please use an external file hosting website to do this, as console.log files are long & will make this forum thread load slowly on mobile devices Your OS HoN Client architecture (32-Bit or 64-Bit) Also, please ensure that these steps are taken: You have updated your client (run a Repair if you are not sure) Your timesta
  7. Hi all, We were recently notified about Gold Coin scammers going around and scamming players. As a general rule, do not purchase Gold Coins from unofficial sources. If you have recently purchased Gold Coins from unofficial sources, we advise you take whatever means necessary to get your money back. The only place where you should purchase Gold Coins are the following: Through the in-game client in the HoN Store On our official website: https://www.heroesofnewerth.com/store/gold - Frostburn Studios
  8. If you encounter the "No Response from Server" error, please provide us the following information so that we can diagnose this issue further: - Server regions you have ticked prior to connecting to a game - Take screenshot of error - Exit the game properly (by using the Exit Game button) and have them send us the console.log file in Documents\Heroes of Newerth\game We appreciate your help for this issue.
  9. Hello fellow Newerthians, As you see, the new forums are totally up right now. This thread used to exist in the old forums, so most of you know what's coming, so I'll keep it as simple as possible! In all cases, I'm Watchwalker and together with @Lightwalkerand the rest of the Senior RCT Team, we manage what's called RCT, or Retail/Release Candidate Testers. What we actually do is test the upcoming updates on a side client which is up on a side server called Test (RC) Server, and is obviously different from the regular Heroes of Newerth client. The positive objective of
  10. Hi everyone, Most of the server migration process has finished. Matchmaking should be working properly now. You should be able to log in just fine & see others in the chat server as well. The in-game MotD is currently not operational, but we will fix that tomorrow. The in-game payment option for Gold Coins is currently not operational, but you can purchase Gold Coins through our website in the meantime if you need to: https://www.heroesofnewerth.com/store/gold/ Also, our website officially has a proper security certificate! We were able to update the 10-year old server code
  11. Heroes of Newerth (64-Bit) Known Issues Q) I get some missing .DLL Error when starting HoN A) Install VC++ Redis 2019, Download HERE: https://aka.ms/vs/16/release/vc_redist.x64.exe This should (most likely) solve your issue, *but* a good thing to note is this is automatically installed when you install HoN (64-Bit) unless you copied the folder to a new PC manually, unticked VC Runtimes during installer, or it simply failed in the background for some unknown reason. Q) My water looks purple occasionally A) Try disabling reflections in the graphic opt
  12. Just wanted to clarify CoN Seasons again in this thread (since there have been a few threads popping up about it recently): Until further notice, no new CoN Season will be released, and the current CoN Season is currently projected to remain as the active season for the foreseeable future. This was separated from the main General Updates thread because people keep on asking about it every now and then.
  13. Plinko Exchange Desk & Specials - Vote for the products in the next patch! Rules Only 1 vote per account. No going onto subaccounts or other accounts to skew your votes, we will know & you will be penalized for doing so. Please make your request as exact as possible to the formal in-game product name. If it is not accurate enough & I can't find it within a reasonable amount of time, I have every right to skip your vote if yours happens to be a winning vote. Certain items are automatically exempt, including (but not limited to):
  14. Hi all, I'm requesting feedback from the Mid Wars community regarding implementing Ancients to Mid Wars: 1) Do you want at least 1 Ancients Camp to be in Mid Wars? Why/why not? 2) Do you prefer having 1 Ancients camp where both teams can contest them? Or 2 Ancients camps (1 for each team)? Why/why not? === Adding at least 1 ancients camp adds another option for players who pick Ophelia/Parasite so that they can pick up Staff of the Master & have a unique aura for their team. It also provides both teams something to do during the occasion
  15. Hello boys and girls, This thread right here will inform you guys about R.A.P changes and will also contain some Frequently asked questions and answers!
  16. From this thread: If you're having trouble connecting to the chat server just recently (since ~24h before this post was made) and still have trouble connecting when you normally don't have trouble connecting to the chat server, please make a post & mention which country you're in.
  17. Hi all, This subforum will be dedicated to HoN Tournaments that are officially sponsored by Frostburn Studios. So far, our official sponsors include: HoN OMG Game Reborn (previously known as HoN Reborn) You can be sure that several HoN tournaments of all kinds (competitive tournaments & some smaller, casual tournaments) will be hosted every month. We are delighted to work with our sponsors ? Game HoN!
  18. Hi all, regarding the short service outage from HoN: It seems like services outside of HoN were affected at around the same time as well & not just a coincidence. Examples: - Steam: https://downdetector.ca/status/steam/map/ - Path of Exile: https://downdetector.com/status/path-of-exile/ - General downtime for services: https://downdetector.com/ In any case, it seems that HoN came back up around the time when other services in the world started to come back up again. I can log into the game just fine now. We'll continue monitoring the situation, of course.
  19. Hi all, The Mechanics forums are for asking objective questions about how the game & how certain game mechanics work. This subforum is a primarily a domain of mathematics and logic, so keep in that in mind when asking & answering questions. Please keep this in mind & also respect the global forum rules when making a post in these subforums. Remember that there is usually an objectively correct answer, but HoN is still a complex game! You are also free to contribute to the Mechanics forums by writing your own detailed forum thread regarding a particular mecha
  20. Hi all, The Suggestions forums is a place for any & all suggestions related to the game, without much restriction (aside from following the global forum rules). However, just because you can suggest anything does not mean you should suggest literally anything - there are some guidelines that will help your suggestion be more likely to implement. Guidelines To maximize your chances of getting a suggestion implemented, please be considerate of the following guidelines and trends: Simplicity: the simpler the suggestion is, the more likely it will be consider
  21. Hi all, Due to limited resources & most problems being local to the user, we no longer have an official Technical Support service available. For all intents and purposes, HoN is generally considered a stable game for the vast majority of users. It is known that some players experience issues that others do not, and there may be workarounds for those. Generally speaking, this subforum is meant for the community to help each other out on several issues if there is a common group of players that experience certain issues & have found solutions to them.
  22. Hi all, Due to limited resources, we no longer officially support the HoN Clients for Mac & Linux. This means that any OS-specific bug is left to the user to find local workarounds for. If it doesn't work, we cannot help you (though other users who use Mac/Linux on a regular basis may be able to assist you). Despite this, we do still automatically build the Mac & Linux Clients whenever a new patch comes out. The download links can be found below: Retail Mac Download (64-bit): see this thread: https://forums.heroesofnewerth.com/index.php?/topic/3481-download-hon64
  23. Hello Newerthians, Welcome to the world of Newerth and the Heroes of Newerth forums! This thread contains the Forum Rules and some general guidelines as to how you use these forums. The rules in this thread apply to all sections of the forum, but some specific rules may be superseded by section specific guidelines. Consult the pinned threads of each subsection for any additional rules that may apply. Adherence to these guidelines shall be determined at the sole discretion of Frostburn Studios Staff and Forum Moderators. Keep in mind that your ability to use the forums is a
  24. These subforums are for problems that Frostburn Studios need more evidence on before they can be fixed, so make sure to constructively reply to the threads in these subforums to help Frostburn Studios fix these problems! Thank you in advance, - ElementUser
  25. If a thread was recently moved to the Fixed subforum, it means that the change is done (or will be done) in the internal client and will be seen in the next retail patch if it is a gamebreaking/high priority bug (or if not, a few retail patches after). So please don't panic if a thread was moved into the Fixed subforum and then notice that it's not fixed in the current retail patch. If something is actually not fixed in the next retail patch after the time your thread was moved to Fixed, then it would be a good thing to repost the thread. * Exceptions apply for tooltip fixes, us
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