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Senior GMs
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Everything posted by `Shattered

  1. Please refrain from creating such posts again, no name-calling, no posting match IDs, no sharing sensitive information, if you want something to be done about it then please report it either in-game or create a ticket here > http://rap.heroesofnewerth.com/
  2. Hello, There is no such thing as "ban request", you can only report people, and we will decide what is what, also, please don't do that here on forums and refrain from name-calling or posting sensitive information, as I see you already reported it into the right area please be patient and wait for your answer there! Thanks!
  3. Hello, You can upload that screenshot to any hosting platforms (imgur) etc and share the link here https://rap.heroesofnewerth.com/ Create a ticket, and we will look at it and handle it accordingly!
  4. I tried to be reasonable and help you, but it seems you do not care, so why would we?, it you keep opening similar threads they will be closed! Have a good day!
  5. Hello, Ohh but we do care since we are here volunteering our free time to help out this game and keep players that can't play by the rules far away from ruining the experience of others. No wonder your other threads were closed since it didn't meet the requirements, I mean you can't just bust in and point fingers at everyone. If you want answers about your RAP status and suspensions you can contact us privately at http://rap.heroesofnewerth.com/, since these issues are delicate and has nothing to do with others but yourself! If you have suggestions on how to improve the RAP system yo
  6. Hello, This section is not for reporting players, you can report them via in-game report system, additionally you can create a ticket here >http://rap.heroesofnewerth.com/
  7. Hello, If you want to know the reason or anything about a possible suspension of yours you can create a ticket here > https://rap.heroesofnewerth.com/
  8. This is not a report section, what you can't report in-game you do report via our help desk https://rap.heroesofnewerth.com/
  9. Hello, That is definitely something doable, it will be taken into consideration and added to the to-do list! Thanks for the suggestion!
  10. Hello, Firstly discussing suspensions here is against the rules and second, there is nothing hard to understand. you served 1 month suspension then you came back and resumed your offensive behavior, and therefore you were found guilty and suspended again thus the 2 month-suspension! While for you that word means nothing and might not be offensive, for others is very offensive. So he was offensive towards you, and therefore it was needed for you to grief back?, and now you come here to do what? to ask what? Whatever you are trying to do here will not change anything about your current
  11. Change game mode to Midwars to be able to invite players into group!
  12. Hello, Your ticket is still open, no need to post info about your suspension here on forums, you will get an explanation soon, patience!
  13. When some errors occur and can't do it your own you can contact support, and they shall assist you!
  14. My colleague was not talking about in-game ticket but a ticket to our help desk, directly to one of us SGMs. use the link he provided and create a ticket there! Or you can report those directly to one of the SGM via pm
  15. Ofc, if you are not able to properly play in some game you can leave, like hegel said above, when it becomes a habit and done on purpose you might get suspended( as you just did) you ruin other's game experience and stat manipulating at the same time. This was announced already:
  16. @AnlCrnval please stop creating multiple forum threads and spam in them, wait for an answer in your ticket!
  17. Like I said, this should be discussed privately, you made e ticket so wait patiently for an answer and shall be provided soon! Please stop the spam, I get your frustration but coming all over the forums won't solve your issue! Best,
  18. Hello, First. this is not the place to discuss ongoing suspension or any other suspension Second, it is a know fact that when a player gets suspended on one account then jumps on another account and break the rules there as well and gets suspended then we will have to take further actions, to stop it! That would be the to lock him from breaking the rules on any other account, suspended or not, new or old! If you want explanations about your situation I suggest you create a ticket here http://rap.heroesofnewerth.com/
  19. Hello, Before making any complaints or suggestions you should review your behavior. Discussing suspensions on forums is against the rules. The current suspension is indeed 3 months but that is not due to just some words but much more than that. "(Valkyrie)> t***h nomad (Valkyrie)> he is r******d (Valkyrie)> our mid line is t***h too (Valkyrie)> m**********r (Valkyrie)> 0iq (Valkyrie)> a*e (Valkyrie)> i dont wanna talk with a*e (Valkyrie)> 0iq (Valkyrie)> t***h nomad" In any case your last suspension's length is not based only on that but yo
  20. Having a bad day at work etc doesn't mean you can break the rules and get away with, and I don't see a reason why you made a forum post since you just got an answer on your ticket! And since this suspension is 3 months, means you are really abusive and not just a bad day at work. Closing!
  21. `Shattered


    Upon owning a full set of alt avatars there are special bonuses, some of them have the pet, not all of them! --Sang-La Pack --Heroes of Oz --Revenge of the Neutrals --Candy World --The URSA Corps --Blackwal Owning all Alt Avatars in the entire set grants special effects to all the Alt Avatars of the set (each avatar receives a panda pet). You can find all the alt avatars needed in order to obtain the set effects here: https://hon.gamepedia.com/Alt_Avatar/Set_Alt_Avatars
  22. Hello, @DaisyTaylor If you log in here rap.heroesofnewerth.com with your in-game account and password you will be able to see your current suspension and be able to appeal it! There are cases when a description won't be shown even if you do as I said above, and it seems this is the case with your suspension, that is when the suspension was added manually by one of us, SGMs, and in this case you will have to create an inquiry just like you did, and an answer will be provided there!
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