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  1. Create a ticket for costumer service. https://support.heroesofnewerth.com/
  2. Deleting the Update folder and try again, did the trick for me. I had the same issue. Edit: nvm, xyperxewl already posted that.
  3. Hi I just discovered, that Jade spire doesn't boost the projectile of Artesia's Q-spell [Arcane missile] (they don't travel the full lengths, as shown from the 'range-meeter') It works fine for the placement of the totem [Ultimate] but the projectile doesn't travel more than 1200 even tho it says 1450 after the boost. It works fine on other projectile heroes like chipper, ellonia etc. Do you need more information from me? //Supermist
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