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Everything posted by ElementUser

  1. Please use the 64-bit Mac client. We are deprecating the 32-bit Mac client.
  2. Don't use antivirus programs other than Windows Defender. Alternatively, whitelist HoN's exe
  3. I don't know what you're talking about.... Support heroes are the strongest they have ever been now.
  4. Feel free to discuss the patch in this thread after having played some games in Many necessary balance changes were made in this hotfix patch, so games should be less one-sided now.
  5. Please check the thread literally right below yours (at the time of this post) before jumping to conclusions.
  6. Try repairing the client, then overwrite the binary files again with the contents from the downloaded file in the original post afterwards. Otherwise, if nothing works you might just have to wait 5 weeks until HoN gets the next official patch. We can't deploy a patch whenever we want to and it's difficult to get a time scheduled with Garena.
  7. Please browse the common areas of the forum first before posting. This issue is already resolved.
  8. You have to follow the above steps first. If you don't install the 64 bit client, then you're out of luck and have to wait 5 weeks until the next patch comes out officially.
  9. You may be using some other form of virtualization that isn't whitelisted. Please send me your console.log file (I left PMs open temporarily).
  10. We plan to address this bug hopefully by the time the September patch goes live. We apologize for the inconvenience & thank you for your understanding and patience.
  11. Marking as resolved since I have not heard anything from players in a week.
  12. We never intended to have sales on the products that facilitated smurfing.
  13. I have created a thread that has a local temp hotfix: https://forums.heroesofnewerth.com/index.php?/forum/4-bug-reports/ I will send a PM to each of you privately just to ensure that you are aware of this. Thanks!
  14. Binary files to download: https://s3.eu-central-1.amazonaws.com/cdn.hon.team/files/HoN64_HyperV_FIX_4.9.3.1.zip For version only, download this file and extract it to your Heroes of Newerth x64 folder (default path is C:\Program Files\Heroes of Newerth x64). When prompted to overwrite the pre-existing files, accept to overwrite those files. Please note the following restrictions/conditions: This fix will only work for patch This fix will only whitelist Hyper-V/WSL/Virtual Machine Platform on Windows. Other VMs will not work (this is to prevent grief
  15. We're working on something for you guys. Please be patient, thanks.
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