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ElementUser

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ElementUser last won the day on June 12

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  1. If nothing works for you, you'll have to keep trying - it's nothing on our end.
  2. We unfortunately cannot provide any technical support on that end. That service isn't deemed as a mandatory service, and we have no resources for non mandatory services.
  3. If your story is as genuine as you make it seem to be, appeal here with a full explanation: https://rap.heroesofnewerth.com/ Depending on the individual circumstances & whether or not you tried to circumvent your suspension, we will consider it.
  4. You can estimate it by multiplying the average game time by the number of games you play. You may need to adjust the values & do a weighted sum for Mid Wars games vs. FoC games.
  5. You can get all that information through the in-game client while HoN's services are still up. You just have to take screenshots of the areas of interest.
  6. Important As time draws closer to the date of HoN's closure (June 20, 2022), please be advised that your tickets may not be responded to in Customer Support. We will try our best to respond to them as soon as we can, but if you wait until it's too close to the closure date, your ticket may not receive a response.
  7. As updated with an accurate countdown timer in the in-game client, the time of HoN's service shutdown is planned for June 20, 2022 at 12:00 AM Eastern Time (GMT-4). Timezone disambiguation link: https://www.wolframalpha.com/input?i=June+20%2C+2022+at+12%3A00+AM+GMT+-4+to+local+time
  8. I wrote the above on Reddit. When I do hear back from Garena, players will be able to see the a more precise time in-game.
  9. Important Update (as of May 28, 2022) As time draws closer to the date of HoN's closure (June 20, 2022), please be advised that your tickets may not be responded to in Customer Support. We will try our best to respond to them as soon as we can, but if you wait until it's too close to the closure date, your ticket may not receive a response. ================== If you get this error while logging onto HoN, it is because the account was deactivated due to inactivity/suspected that the account was compromised to protect the account (as accounts have been compromised quit
  10. Thread's Content: What is Griefing? Intentionally feeding AFK Abuse / “Avoiding AFK Detection” / “Illogical Refusal to Participate” Ability/Item Abuse Item destruction Item/courier spamming Chat abuse/verbal abuse Stat manipulation Staff impersonation Why Was My RAP Ticket Unsuccessful? The Rules of Thumb for Successful Reporting Top 5 Reasons Tickets are Marked Innocen
  11. You can't claim that a direction is "wrong" or "right", objectively. It's what you think is "wrong" or "right", and there is a bias on your side. That is all.
  12. Sounds like a local issue, so it's not worth looking into. Try this:
  13. If it's not obvious already, the chances of addressing a bug at this time is slim to none. You are free to try to report it, but honestly unless it's something gamebreaking, it's best to just not report it at this point of the game's life cycle.
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