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  1.   Click here to go to the next staff post in this thread.   #1
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    S2 Staff Member S2 Games Staff
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    Important Announcement Regarding NA/EU Server Issues


    Hello, everyone.

    We've noticed a big spike in threads regarding excessive lag, disconnects, and other miscellaneous problems.


    After investigation we've identified the culprit behind the issues and have implemented a remedy that should result in increased server stabilization and ultimately, a decrease in aforementioned issues.

    The team will continue to monitor servers for the next few days to make sure our solution continues to hold, taking additional action, if necessary.

    To help rectify any statistics that may have been altered by recent server issues we have opted to reduce leaver percentages by 30%; furthermore, we will run a matchmaking rewards event this weekend where, if you play 15 games, you'll automatically receive Acolyte Ra.





    At this time The Heroes of Newerth team would like to apologize for any inconveniences and thank you for your patience.

    If you have additional questions, comments, or concerns, please feel free to email customer support at: support@heroesofnewerth.com



    Thanks,
    Trugo









    Last edited by Trugo; 07-14-2014 at 07:51 PM.

  2. #2
    What about those who have already bought the alt? And reduce by 30% leavers, what does that mean? the new threshold is now 30%?

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  3. #3
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    Quote Originally Posted by maila_majnu View Post
    And reduce by 30% leavers, what does that mean? the new threshold is now 30%?
    your_current_leaver_% * 0.7 = your_new_leaver_%

    but I have no idea how it will count itself then, because it will no longer be countable from number of games played like it is now

  4. #4
    This is why I love S2

  5. #5
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    S2 FTW 3000 years of good service if it need's to be !!!

    a little bit hyped :P ... anyways emm the reward of the alt avatar will be available until ?

    and question:

    my game keep crashing when i load a match (forest one) and when the picking face load the game just close and appear the K2 error and i always send this error after that i just open HoN again and reconnect that if the game doesn't close again.

    im from Latin america and yes i do Q on USW/USE servers (dont like much LA server).

    anyways hope you could answer my question and ty for giving to us this alt avatar reward.

  6. #6
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    Hi,

    What happen if i already got the avatar?

    Regards,
    Marco

  7. #7
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    daaaaamn

  8. #8
    This is very nice of S2

  9. #9
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    OH sweet! <3 you S2

    I havent been playing lately so free 30% leaver decrease woot!
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  10.   This is the last staff post in this thread.   #10
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    Quote Originally Posted by maila_majnu View Post
    What about those who have already bought the alt?
    Quote Originally Posted by MarcoFTW View Post
    Hi,

    What happen if i already got the avatar?

    Regards,
    Marco

    Those that already own the alt will be rewarded with 500 Silver

  11. #11
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    Quote Originally Posted by Trugo View Post
    Those that already own the alt will be rewarded with 500 Silver
    Sickly sweet!

    Game Masters are not S2 Games employees. My posts in no way represent the view of S2 Games or any of its staff.


    -----------------------------







  12. #12
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    I haven't been experimenting any lag issues on NA Servers at the moment, but is appreciated the reward for the problems

  13. #13
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    sweet
    Last edited by rAZorSEy17; 07-18-2014 at 11:06 AM.

  14. #14
    So is that mean u fix the dc mark ? coz i still get one today
    Thanks TobakaZ for the awesome video http://www.youtube.com/watch?v=Jp_pkv0Xrgs "Never give up"

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