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Click here to go to the first staff post in this thread. Thread: Persisting Mac Problems - Provide the requested info

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  1.   Click here to go to the next staff post in this thread.   #1
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    S2 Staff Member S2 Games Staff
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    Jul 2009
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    Persisting Mac Problems - Provide the requested info

    If you're on a Mac and there are frequent bugs that occur, please provide the following information:

    • Description of the bug
    • Frequency of the bug
    • Any supporting evidence: crash logs, reproduction instructions, console.log, system configuration, etc.


    If enough people are encountering the same bug with enough supporting evidence, then the problem can most likely be diagnosed and fixed.

    Any post that doesn't follow the rules here will be deleted. This thread is strictly for your benefit and not for complaints.

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

  2. #2
    Quote Originally Posted by dOoBiX View Post
    Updated to 3.0.4 and the hellbourne trees are still white in mid wars: http://i.imgur.com/3Vht6m1.jpg
    I can confirm I am seeing the white trees too.

    Also, my games start off with sound then it goes all distorted and drops out. Occasionally returning when I press B or hotkey for courier but very random..play most times with no sound

    HON 3.0.5
    iMac
    10.8.2 Mountain Lion
    27-inch, Mid 2011
    3.4 Ghz Intel Core i7
    Last edited by Cobra; 03-18-2013 at 08:50 AM.

  3. #3
    Same issue with the sound and can confirm the tree issue in Mid wars.

    2010 27" Imac Quad Core i5
    10.8.3 Mountain Lion
    3.0.5 Hon Client.

    This sound issue is very annoying cuts out randomly and even a restart of the game doesnt bring it back, I have to restart my computer.

  4.   Click here to go to the next staff post in this thread.   #4
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    S2 Staff Member S2 Games Staff
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    Jul 2009
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    Good news for Mac memory issues, a fix went in today that should alleviate most problems related to that.

    A reminder to other users: no supporting evidence -> not much we can do.

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

  5.   This is the last staff post in this thread.   #5
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    S2 Staff Member S2 Games Staff
    Join Date
    Jul 2009
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    33,837
    Cleaned up the thread.

    A reminder to other users: no supporting evidence -> not much we can do.

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

  6. #6
    - Description of the bug : hellbourne trees are still white in mid wars
    -
    Frequency of the bug : always
    - Any supporting evidence: dont know

  7. #7
    Big Bug! cant see anything! Blacksceen... delete game and new install is not helping...

    here a picture of this graphic bug

    HON patch 3.1.

    http://www.pic-upload.de/view-192797..._0494.jpg.html

    Pls fix it

    me using MAC OS X version 10.7.5

    2.7 GHz Intel Core i5

    And the latest patch from hon
    Last edited by Ikterus; 05-11-2013 at 05:54 PM.

  8. #8
    a funny thing is... when im not in full screen mode every think is displayed normally... but if i click on the game not on my internet browser there is the shitty graphic bug in my post before... hope it will help you.

    here is a other screenshot with not full screen mode.

    http://www.pic-upload.de/view-192797...52.52.png.html

  9. #9
    can some one help me??!! its sucks alot!

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