Sand Wraith vs AFKers?

[[TGCH]n00buaddib]

Having filed exactly 5 RAP reports in over 1k games (since RAP got...fixed), you can imagine I don't report just anyone I didn't like. Since first 4 of those reviews weren't reviewed I lost all hope and stopped reporting people. Today, we got this Valk afk for more then half of the game, so I decided to use it again. Dude was afk since 18th min or so, game lasted for a bit over 40 I think. He was never flagged as idle (afk) so I figured he's abusing the afk detection system, aka moving about in the well so I reported him for that (abusing afk detection). You can probably imagine my surprise when I got a mail saying my report was unsuccessful.


Seething with anger, I went back to look at the replay. From what I can gather, Valk indeed was afk for as long as I thought but because Sand Wraith ultied from time to time, one image obviously spawned in the well next to her so the hero auto attacked him a few times. Long story short, she's not a leaver, not considered to have been afk and I'm what, 25, 35 silver down with a really bitter taste in my mouth. Don't really care about silver but players in this game are often unfair enough, would be sad to see people supervising them are not (with all due respect) much better.


So my question to you, dear mods is: Am I the bad guy here, filing crazy reports about people doing totally acceptable things and SW in opposing team gives you a sort of a 'free leave' if you don't feel like playing anymore, or could I actually be right and don't deserve to be penalized for other people not being able to play till the end.

Sorry for the tone of my post but I'm really properly pissed off right now. Want me to post match ID so you can verify?

S

[[S2]MacroHard]

We will not suspend players who legitimately go AFK yet happen to have an enemy Thunderbringer, Aluna, Pharaoh, or Sand Wraith on the enemy team that applies global damage. I hope you understand this position, as it would be very unfair to these players.

I agree that the best solution is to fix the detection system on our end. It would make it easier for both our customers and our GMs if the AFK detection had some sort of AI to automatically determine malicious motives. Unfortunately, writing code to accommodate niche situations, such as excluding specific damage sources, is more difficult than it appears on the surface.

Until we develop a smarter AFK detection method we encourage players review replays prior to submitting tickets, especially if they only have a hunch somebody was abusive.

I apologize for the inconvenience. I manually deleted this ticket; you will be refunded your coins within an hour, and it will not appear as a negative mark on your reporting history. Neither you nor the suspect will be punished for this one.

[[S2]Inomares]

How about the AFK detection ignores damage from certain spells/sources? Wouldn't that be a simple enough solution?

There aren't very many of them either... these are those I could think of in just a minute or so:

Thunderbringer Ultimate
Aluna Red Power Throw
Sand Wraith Illusions
Blood Chalice
Artesia Spells propagated through Ultimate
Pharaoh Soul

Point here being, there aren't very many things it'd have to be programmed to ignore.

If the player takes damage from other sources, it means the players would have to be in their base. It wouldn't entirely fix the issue but should at least alleviate the vast majority of those cases.

[Donquavius]

RAP fails to punish another game ruiner. What a surprise. Enemy SW or TB is a free pass out of the game I guess.

[[E]lWinterbornl]

RAP fails to punish another game ruiner. What a surprise. Enemy SW or TB is a free pass out of the game I guess.

The problem with your analysis is that the player in question did it intentionally. To be honest, I love playing HoN, I've played probably a couple thousand games at this point(beta-now). However, I have situations that arise outside of this game. Some times things happen and I dont even have the time to shut down my hon or anything else. That's happened twice to me. I took afk marks and kicks for both. No complaint. However, had I been banned because of a specific hero on the other team castin spells, I would've been highly pissed off. As Macro said, unless they can come up with a better solution, the one in place is the one that stays. It's not perfect, but nothing is. It's much better than it could be.

[[GM]tiGa]

The problem with your analysis is that the player in question did it intentionally. To be honest, I love playing HoN, I've played probably a couple thousand games at this point(beta-now). However, I have situations that arise outside of this game. Some times things happen and I dont even have the time to shut down my hon or anything else. That's happened twice to me. I took afk marks and kicks for both. No complaint. However, had I been banned because of a specific hero on the other team castin spells, I would've been highly pissed off. As Macro said, unless they can come up with a better solution, the one in place is the one that stays. It's not perfect, but nothing is. It's much better than it could be.

^^this^^ sometimes life happens. get over it. if you're afk and the other team has a global damage hero, they could always toss up the 9 vote kick (altho the other team might not pass it).