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Thread: RAP Resolution Question
Hello,
this has been bugging me for some time now,
a few months ago I reported a player, the matter was not resolved in a week, so I got the silver back, but I don't really care about the silver. I want to know what happened.
The following 2 tickets:
ticket #830573Can anyone tell me when have they been settled, and what their resolution was?
ticket #830602
Best regards,
Kha.
You should have recieved an email about the resolution of your ticket even if your deposit is refunded.
I think if the matter was not resolved, the ticket got discared and nothing happened? If you haven't got a mail about what happened, i think that's it
#4
Ticket 830573 was found guilty on April 26.Originally Posted by kha_alim
Ticket 830602 was also found guilty on April 26.
I'm sorry this has been eating at you for three months. =(
S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
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This is sooo weird, I reported the player on April 27, and got a emails that the tickets were not yet reviewed on May 4.
Anyway, thanks for looking into it.
Last edited by kha_alim; 07-05-2012 at 03:28 AM.
#6
I'm assuming you're West of the IDL. Your ticket was submitted on April 26 our time. =)
I looked at it again, and I think I know what happened.
Order of events:
-Suspect is reported by somebody else
-Suspect is reported by you
-Suspect is found guilty for the ticket by somebody else
-Your ticket is auto-closed because we do not retroactively suspend for offenses that occurred prior to a different suspension
For example, several people report the same player from several matches. If any of them are guilty, the other open tickets are no longer necessary.
S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
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I see. Ok, thank you.
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