I was just in a game with a Bubbles who could not be damaged at all by any of our team. I snuck up on him a few times with glad in an assassin's shroud and landed a 1k crit. The numbers showed up and bubs didn't shell but no damage was done. This happened about 4 times throughout the match. I mentioned it to my team and they went off to auto attack him and could not damage him at all. There was no way to report this so I am posting it here. What can I do?
No hacking here, just a bubbles who is particularly good at timing his Take Cover to avoid incoming attacks without missing a beat. You can see this happen multiple times thoughout the replay.
Match ID: 90632555
At 43:17: after having stopped Hellbourne from taking Konger, you retreat from an engagement up the Hellbourne ramp, your team then decides to commit, you have Shroud active and go on Bubbles, who has a Bound Eye and sees you coming.
He does in fact use Take Cover, it would have been barely been noticeable at normal speed since it was only active for a fraction of a second.. It actually looked like he should have been a little late, but I guess the timing was perfect to block your whip crit of 1054.. Drop it to half speed and watch from 43:15 to 43:20 and it becomes apparent.
FYI, pretty much everything in HON is done server side so hacking is essentially impossible. The only legitimate hacking involves manipulating cosmetic content through the use of S2's very generous and powerful resource modification abilities. There have been cases in the past were people have successfully modded heroes to be visible while invisible, for example. Such cases are taken very seriously and solutions are implemented to the best of our ability.
If you suspect such legitimate hacking, please contact an SGM directly so that the issue is appropriately escalated. Before you do please watch the replay multiple times to confirm your suspicions. As GrymM confirmed, in this particular case the player was not hacking in the least.
You may also file an RAP ticket if you wish, in which case "Item/Ability Abuse" is the closest appropriate category. Note that bug exploitation should also be reported under "Item/Ability Abuse".
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