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Thread: No response from server

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  1. #1

    Question No response from server

    Recently I am unable to play matchmaking or join public game servers.
    I sometimes manage to get though, yet most of the time I am getting "No response from server error"
    I have played HoN for quite a long time, the problems with server connectivity appeared just recently

    I have tried reinstalling HoN in a new folder
    Scanned for registry issues with CCleaner - none found

    My OS is Windows 7 64bit Professional
    I am behind a router
    I have tried restarting the router
    The router is connected with LAN cable to my ISPs router
    I am using Avast! Home antivirus
    I am using MallwareBytes AntiMalware

    I have uploaded my console.log based on http://forums.heroesofnewerth.com/wi...hp/Console.log
    Here is the link http://tools.heroesofnewerth.com/vie...54&action=view

    In a similar thread with "no response from server" errors, I saw I should try
    Code:
    pathping 67.228.116.117
    in elevated console
    Here is the result

    Code:
    C:\Windows\system32>pathping 67.228.116.117Tracing route to 67.228.116.117-static.reverse.softlayer.com [67.228.116.117]
    over a maximum of 30 hops:
      0  Frankenstein [192.168.1.102]
      1  192.168.1.1
      2  33.30.26.94.uMa.HeT.oT.tbc.Bg [94.26.30.33]
      3  94.26.79.250
      4  118.80.26.94.uMa.HeT.oT.tbc.Bg [94.26.80.118]
      5  RO-1.b-ix.net [78.128.126.130]
      6  bbr01.xn01.fra01.networklayer.com [80.81.194.167]
      7  ae1.bbr01.tg01.lon01.networklayer.com [50.97.18.208]
      8  ae1.bbr02.tl01.nyc01.networklayer.com [50.97.18.204]
      9  ae1.bbr01.eq01.chi01.networklayer.com [173.192.18.132]
     10  ae7.bbr02.eq01.chi01.networklayer.com [173.192.18.171]
     11  ae1.bbr02.cf01.den01.networklayer.com [173.192.18.131]
     12  ae7.bbr01.cf01.den01.networklayer.com [173.192.18.168]
     13  ae0.bbr01.wb01.sea02.networklayer.com [173.192.18.144]
     14  ae0.dar01.sr01.sea01.networklayer.com [173.192.18.199]
     15  po1.fcr01.sr01.sea01.networklayer.com [67.228.118.134]
     16  67.228.116.117-static.reverse.softlayer.com [67.228.116.117]
    Computing statistics for 400 seconds...
    Strange thing is that it does not respond past the "computing statistics" message.

    I have not installed any mods for HoN.

    These are the results from network test @ http://netalyzr.icsi.berkeley.edu/
    http://n3.netalyzr.icsi.berkeley.edu...a-4e8d-b94f/rd

    The strange thing here is that it shows one of the ISP routers IP and DNS name, instead of my computers one.

    Tried ping to one of the servers I recently got the error with (got IP from the in-game console (ctrl+f8))
    Code:
    ping 188.122.92.153
    0 packet loss, average ping 43ms

    After the reinstall of HoN it actually got even worse - before reinstall I was able to play tutorial. Now I am not able to play it - I am getting the same "no response from server" error.

    UPDATE:
    Tried reinstall again, this time I have deleted settings, profiles everything which I was able to identify related to HoN - seems like at least tutorial started working.
    I am able to create a new public game, but I am still not able to join any of the existing ones.
    Last edited by Golduin; 05-02-2012 at 02:45 PM.

  2. #2
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    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    Could you try to join a matchmaking game or a public game and reupload your console.log when you get the error? Then we can analyze where your problem is =)
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

  3. #3

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