unable to connect to a server

[kimtekz]

ever since the new update patch on friday. I haven't been able to join a game or a public game. Can't do anything.

What do info do I need to give you guys to get this fix ?

[kimtekz]

any help?

[[S2]Nidhogg]

You need to upload a console.log primarily, but if you could also let me know if anything has changed (hardware or software) on your end around the time of the patch, that might help in determining a solution.

[kimtekz]

how do i upload a console.log ?

[[S2]Nidhogg]

http://forums.heroesofnewerth.com/wi...Elementary_FAQ

There was a link called "TECHNICAL SUPPORT" you should have clicked on before coming here, that details all the major things we need from you before we can help you with your issue. Please read over it next time

[kimtekz]

You can download the file using this link: http://tools.heroesofnewerth.com/vie...ction=download.
You can view the file using this link: http://tools.heroesofnewerth.com/vie...07&action=view.

[kimtekz]

http://pastebin.com/m9XrCZwj

[kimtekz]

anything updates?

[kimtekz]

zzzz

[kimtekz]

heres the new update after the download friday. still can't join a game.

You can download the file using this link: http://tools.heroesofnewerth.com/vie...ction=download
You can view the file using this link: http://tools.heroesofnewerth.com/vie...10&action=view

[kimtekz]

?????

[[S2]Nidhogg]

Looks like you just need to simply uninstall HoN and reinstall it in a different directory (Ie: if it was in c:\program files\heroes of newerth\ instead put it in c:\heroes of newerth\)

Download the latest client to do this, and let me know if it alleviates your problem.