Error after setting up external monitor

[_Starlight_]

I have been playing HoN fine on my brand new acer aspire laptop with i7-3610 turbo boost up to 3.3ghzd NVIDIA GT 640M. However, after setting up an external monitor to my laptop via VGA, i keep getting the K2 : D3D CreateDevice error. I have tried updating the driver for my nvidia graphics card and reinstalling HoN but it still does not work. can u please tell me the problem to this. Thanks

this is my console log :

************************************************** **********
K2 Engine start up...
[2012/29/04]
[09:27:49]
[2.5.19.1]
[wac i686]
[UNICODE] [SECURE CRT]
Build date: Apr 12 2012 17:00:50
libxml2 version: 20702
Command line:
Executing "~/startup.cfg"
Hit end of file in ReadInt16() on file c:/Users/chuazhien/Documents/Heroes of Newerth/game/startup.cfg
Executing "~/login.cfg"
CFileManager::GetFile() [~/login.cfg] - Invalid file type
Could not read '~/login.cfg'
Executing "/init.cfg"
CConsole:oCommand() - Unknown identifier: ''
Loading StringTable '/stringtables/interface_en.str'
Loading StringTable '/stringtables/interface.str'
NetDriver Initialization
Local IP # 1: 192.168.1.105
Network Initialization
Host is: chuazhien-PC
Loading StringTable '/stringtables/chat_sounds.str'
CFileManager::GetFile() [~/recentlyplayed.xml] - Invalid file type
Shutting down CFModWrapper...
Using Windows Audio Session API for sound output.
FMOD found 1 sound drivers:
0: Speakers (Realtek High Definition Audio)
Using driver 0: Speakers (Realtek High Definition Audio)
FMOD found 1 sound recording drivers:
0: Microphone (Realtek High Definition Audio)
Using recording driver 0: Microphone (Realtek High Definition Audio)
Speaker mode set to Stereo
Loaded FMOD version: 4.22.03
Created CSocket "VoiceManager"
[VoiceManager] Initializing...
[VoiceManager] Attempting to open port: 0
[VoiceManager] Successfully opened port: 55470
Using png library version 10400
---------------------------------------------------------
CVid::StartDriver():
Found 1 video adapters
[0] - NVIDIA GeForce GT 640M
Name: \\.\DISPLAY1
Driver: nvumdshim.dll
Version: 8.17.12.9632
Vendor ID: 0x000010de
Device ID: 0x00000fd2
SubSys ID: 0x06481025
Revision: 0x000000a1
D3D mode 1: Width: 800, Height: 600, Bpp: 16, Refresh rate: 60
D3D mode 2: Width: 800, Height: 600, Bpp: 16, Refresh rate: 72
D3D mode 3: Width: 800, Height: 600, Bpp: 16, Refresh rate: 75
D3D mode 4: Width: 800, Height: 600, Bpp: 32, Refresh rate: 60
D3D mode 5: Width: 800, Height: 600, Bpp: 32, Refresh rate: 72
D3D mode 6: Width: 800, Height: 600, Bpp: 32, Refresh rate: 75
D3D mode 7: Width: 1024, Height: 768, Bpp: 16, Refresh rate: 60
D3D mode 8: Width: 1024, Height: 768, Bpp: 16, Refresh rate: 70
D3D mode 9: Width: 1024, Height: 768, Bpp: 16, Refresh rate: 75
D3D mode 10: Width: 1024, Height: 768, Bpp: 32, Refresh rate: 60
D3D mode 11: Width: 1024, Height: 768, Bpp: 32, Refresh rate: 70
D3D mode 12: Width: 1024, Height: 768, Bpp: 32, Refresh rate: 75
D3D mode 13: Width: 1152, Height: 864, Bpp: 16, Refresh rate: 60
D3D mode 14: Width: 1152, Height: 864, Bpp: 16, Refresh rate: 75
D3D mode 15: Width: 1152, Height: 864, Bpp: 32, Refresh rate: 60
D3D mode 16: Width: 1152, Height: 864, Bpp: 32, Refresh rate: 75
D3D mode 17: Width: 1280, Height: 600, Bpp: 16, Refresh rate: 60
D3D mode 18: Width: 1280, Height: 600, Bpp: 32, Refresh rate: 60
D3D mode 19: Width: 1280, Height: 720, Bpp: 16, Refresh rate: 60
D3D mode 20: Width: 1280, Height: 720, Bpp: 16, Refresh rate: 75
D3D mode 21: Width: 1280, Height: 720, Bpp: 32, Refresh rate: 60
D3D mode 22: Width: 1280, Height: 720, Bpp: 32, Refresh rate: 75
D3D mode 23: Width: 1280, Height: 768, Bpp: 16, Refresh rate: 60
D3D mode 24: Width: 1280, Height: 768, Bpp: 16, Refresh rate: 75
D3D mode 25: Width: 1280, Height: 768, Bpp: 32, Refresh rate: 60
D3D mode 26: Width: 1280, Height: 768, Bpp: 32, Refresh rate: 75
D3D mode 27: Width: 1280, Height: 800, Bpp: 16, Refresh rate: 60
D3D mode 28: Width: 1280, Height: 800, Bpp: 16, Refresh rate: 75
D3D mode 29: Width: 1280, Height: 800, Bpp: 32, Refresh rate: 60
D3D mode 30: Width: 1280, Height: 800, Bpp: 32, Refresh rate: 75
D3D mode 31: Width: 1280, Height: 960, Bpp: 16, Refresh rate: 60
D3D mode 32: Width: 1280, Height: 960, Bpp: 16, Refresh rate: 75
D3D mode 33: Width: 1280, Height: 960, Bpp: 32, Refresh rate: 60
D3D mode 34: Width: 1280, Height: 960, Bpp: 32, Refresh rate: 75
D3D mode 35: Width: 1280, Height: 1024, Bpp: 16, Refresh rate: 60
D3D mode 36: Width: 1280, Height: 1024, Bpp: 16, Refresh rate: 75
D3D mode 37: Width: 1280, Height: 1024, Bpp: 32, Refresh rate: 60
D3D mode 38: Width: 1280, Height: 1024, Bpp: 32, Refresh rate: 75
D3D mode 39: Width: 1360, Height: 768, Bpp: 16, Refresh rate: 60
D3D mode 40: Width: 1360, Height: 768, Bpp: 32, Refresh rate: 60
D3D mode 41: Width: 1366, Height: 768, Bpp: 16, Refresh rate: 60
D3D mode 42: Width: 1366, Height: 768, Bpp: 32, Refresh rate: 60
D3D mode 43: Width: 1400, Height: 1050, Bpp: 16, Refresh rate: 60
D3D mode 44: Width: 1400, Height: 1050, Bpp: 16, Refresh rate: 75
D3D mode 45: Width: 1400, Height: 1050, Bpp: 32, Refresh rate: 60
D3D mode 46: Width: 1400, Height: 1050, Bpp: 32, Refresh rate: 75
D3D mode 47: Width: 1440, Height: 900, Bpp: 16, Refresh rate: 60
D3D mode 48: Width: 1440, Height: 900, Bpp: 16, Refresh rate: 75
D3D mode 49: Width: 1440, Height: 900, Bpp: 32, Refresh rate: 60
D3D mode 50: Width: 1440, Height: 900, Bpp: 32, Refresh rate: 75
D3D mode 51: Width: 1600, Height: 900, Bpp: 16, Refresh rate: 60
D3D mode 52: Width: 1600, Height: 900, Bpp: 16, Refresh rate: 75
D3D mode 53: Width: 1600, Height: 900, Bpp: 32, Refresh rate: 60
D3D mode 54: Width: 1600, Height: 900, Bpp: 32, Refresh rate: 75
D3D mode 55: Width: 1600, Height: 1200, Bpp: 16, Refresh rate: 60
D3D mode 56: Width: 1600, Height: 1200, Bpp: 32, Refresh rate: 60
D3D mode 57: Width: 1680, Height: 1050, Bpp: 16, Refresh rate: 60
D3D mode 58: Width: 1680, Height: 1050, Bpp: 32, Refresh rate: 60
D3D mode 59: Width: 1920, Height: 1080, Bpp: 16, Refresh rate: 60
D3D mode 60: Width: 1920, Height: 1080, Bpp: 32, Refresh rate: 60
Starting Direct3D
Using Direct3D exclusive mode
Creating pure hardware transform and lighting device
Wrote: c:/Users/chuazhien/Documents/Heroes of Newerth/game/startup.cfg
Network Shutdown

[KaZoOoKa]

Dear customer,
upload a console.log when this happens to Console Log Upload Tool and post the link here.
I would also advice you to go through this article in the wiki if you haven't already done so and post your results here.

Greetings
KaZoOoKa

[_Starlight_]

this is my console log : http://tools.heroesofnewerth.com/vie...52&action=view
This is what I've tried:
- uninstalled HON twice, then reinstalled it.
- I upgraded my nvidia GT640M driver
- Then I shut down my antivirus program and the firewall
- Then I unninstalled again, + that I removed the HON client, and reinstalled everything.
still doesn't work. please help!

Dear customer,
upload a console.log when this happens to Console Log Upload Tool and post the link here.
I would also advice you to go through this article in the wiki if you haven't already done so and post your results here.

Greetings
KaZoOoKa

[KaZoOoKa]

Ah thanks, i thought that wasn'T your whole console.log thats why i asked you to upload it to that page.

Could you reinstall your directx and tell us if there are any changes please?

[_Starlight_]

How do i reinstall my directx? please advice me on this thanks!

Ah thanks, i thought that wasn'T your whole console.log thats why i asked you to upload it to that page.

Could you reinstall your directx and tell us if there are any changes please?

[_Starlight_]

i reinstalled directx via http://www.microsoft.com/en-us/downl...ils.aspx?id=35
and this is my console log :http://tools.heroesofnewerth.com/vie...c2&action=view.
still doesn't work

How do i reinstall my directx? please advice me on this thanks!

[[S2]IAmRoot]

When you reinstalled, did you delete your startup.cfg?