Today, I played started to play with my friend and we only got to the hero selection screen, then suddenly the server crashed. Then i noticed that we "Lost" the game and got our MMR decreased, the recent matches list shows that our statistics were 0/0/0 i want my mmr back.
Something similar to this happened to my friends and I yesterday. Everybody started getting rapid lag spikes, so a few of us disconnected to restart our clients, but when we tried to reconnect, the game denied us. Our team won the match, but all of us received leaver marks, which I refuse to accept. Also, on a side note, we were dominating.
Please post in Tech Support -> Server Issues
With the Match ID & Server # & Names, mind you.....
S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
Tech Support and Customer Support: https://www.heroesofnewerth.com/support/
Look for my highlighted text (important information) and grey text (interesting but not required information).