On Thursday 6/9/2011 from 6:00 am until Noon GMT -5 we will be taking HoN down for maintenance. You will be unable to login and play games at this time. At this time we will be moving our databases and other servers to a more secure and robust environment to hopefully eliminate some of the issues we have been having recently. We thank you for your patience in this maintenance period and will work as fast as possible to have full service restored before noon on Thursday.
We have started the maintenance. As of 7am EST, stats will not permanently record. All matches and coin rewards will revert back following the maintenance period.
Regards,
S2KK
Last edited by S2KingKtulu; 06-09-2011 at 07:30 AM.
When this initial maintenance was scheduled we were planning on taking the game down for the entire length of time, we have not had to do that, we will however have to make the game unplayable for about an hour once the database transfer completes. We will update everyone on when this will happen but we are expecting another 2-3 hours 4-5pm EDT (UTC/GMT -4) before that will happen.
We expect to take the game down and offline around 6pm GMT -5, we will then begin testing and within an hour or so have full service restored.
Thank you for your patience, I know this has taken much longer than expected but at least we have been able to keep the game up and functioning today during the transition.
No Stats, Coins, etc that have been earned or recorded since 7 am GMT -5 today will be included in your statistics when the new system goes online.
We are nearing completion and will be slowly bringing game servers back online, you should be able to login to the game currently. Please give us a few to bring game servers online.
We are currently investigating the stat submission failures and other issues related to stats not showing up. We'll update this thread as soon as we know more. We apologize again for the inconvenience and want to thank you in advance for hanging in there while we get the remaining migration issues worked out.
Update 1:
The cause for the current stat outage is related to our slave db server, it's not currently copying data over from our main db as we are running some table repairs that are taking quite a while. We anticipate that once the repairs are done running and we instruct the slave to start replicating again that it should stabilize and matches will be recorded again properly.
Update 2:
[S2]Nergal will be monitoring the status of the repair through the night until it is complete. Once it is finished he will get the slave db in sync again we should be done with the maintenance.
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