HoN Is Operational - We Are Still Investigating A Login Issue

[[S2]Maliken]

HoN is currently unavailable. We are aware of and working on the issue. When we have more information, we will update this thread.

More details to come (and hopefully a FIX!!!!!!!).

[[S2]Maliken]

We are resolving a number of issues related to network outages at one of our major NoCs. We have WWW back online and limited DB connectivity. Progress is being made... I'll update this thread as more information passes my way.

[[S2]Maliken]

Our current situation is not caused by an intentional attack. One of our two main NoCs had significant internal issues. These issues eventually resulted in the corruption of a few very large tables in our database (as well as no accessibility to a crucial SAN drive system).

We are repairing those tables, however, it may a while due to the size of the table and potential damage. I can't give an ETA as there is too much uncertainty.

Just know this, we are working as quickly as possible to restore service. Outside of the potential material impact to S2's business we ALL want to get a few games in ASAP!!

[[S2]Maliken]

We're still repairing tables. When I have something more to update, I will.

[[S2]Maliken]

We have been running the repair operation on our DB for roughly 6 hours. Once the repair is complete we will have to allow time for our replication services to catch up and then we will be live!

[[S2]Maliken]

The repair operation is complete. We are now waiting for our replication services to catch up. Due to how long the repair took, this could be a while before we can turn the game back on.

I'm so sorry for the delay and the downtime. We are still waiting word as to what critical element within the NoC caused the outage which caused the corruption.

[[S2]Maliken]

We are back in business!!! Thanks for your patience and GAME HoN!

[[S2]Maliken]

It appears people are having issues logging in. We are unaware at this point what is causing this issue. It may be related to our DDoS protection proxy.

We are currently investigating a number of potential areas of our system the may be causing this. Please be patient.

[[S2]Maliken]

Just an update here guys. We are aware that some people are still having issues logging in to HoN. We have been investigating potential problems that may be causing this but have yet to find anything. We will continue to look at this and report back anything we find. We are seeing significant through put though with good numbers today reflecting lots of activity and proper authentication.