SUPPORT ACCOUNT CLANS
Welcome, Unregistered.
 

Click here to go to the first staff post in this thread. Thread: Constant disconnects while being in MM queue

Page 1 of 2 12 LastLast
Results 1 to 20 of 22
  1. #1
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444

    Constant disconnects while being in MM queue

    I started playing earlier today and the game worked perfectly fine. But suddenly after few matches my friends started seeing me log off as soon as game is about to start (after waiting on queue for MM). I've never had this issue before.
    And this happens all the time now. I can't play anymore. When I solo join I only get "you have been disconnected from the matchmaking" after sitting in the queue for a while.

    I'm not using wireless connection and it's an iron solid 100mbit. I would've noticed if my internet dropped because I'm running second MMO on another screen, and it's behaving fine. This is definitely HoN only issue, and I have no idea what started it because it happened all of a sudden.

    Public games work fine.

    I have tried restarting my pc, reinstalling the game, nothing helped. I'm not using any mods except few hero textures (which never caused any problems).

  2. #2
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Wow, I forgot completely that I joined MM and just went on to do something else, I tabbed back to game and saw this:
    http://i56.tinypic.com/2li90fn.jpg

    It's at 52min now. Something I really wrong here :/

  3. #3
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Is there any chance I can get help here from S2? This is a game made by you, I'm not expecting help from other players.
    Last edited by Reaper; 05-13-2011 at 07:17 PM.

  4. #4
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Hmmm I was suddenly able to join one MM game, where someone dropped (me?), and it's again not working.

  5. #5
    Offline
    S2 Games Staff
    Join Date
    Sep 2009
    Location
    Michigan
    Posts
    1,722
    We need a console.log uploaded and posted as explained in the wiki. And we also need your hardware specs.

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Neil Kabat | Micro-Store Promo Administrator

    Everytime we touch!


  6. #6
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    It seems to have fixed itself for the moment.

  7. #7
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    i think that was the chat-, matchmakingserver crash thing which got fixed half an hour ago!
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

  8. #8
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    And I have the same problem again! This has never happened before (besides now and few days ago), and I've been playing HoN since closed beta.

    Console log: http://www.megaupload.com/?d=IQ5FO567

    PC specs:
    core i7 @ 3.8ghz
    12gb ram
    GTX 570
    100mbit connection
    Last edited by Reaper; 05-17-2011 at 02:37 PM.

  9. #9
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    Please upload the Log here : http://tools.heroesofnewerth.com/upload.php
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

  10. #10

  11. #11
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    have you tried turning off anti-virus and software firewall?
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

  12. #12
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    I will try.

  13. #13
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    I turned off windows firewall, uninstalled my antivirus, restarted my pc and - it didn't help.

  14. #14
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    do you have an up to date network or motherboard driver?
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

  15. #15
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Would that make any difference? I never install motherboard or network drivers. I didn't have problems like this at all since I started playing HoN some 17 months ago. My Windows (7 64bit) is up to date. This just started happening after playing few games.

  16. #16
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Well, I did it anyway, latest motherboard and ethernet drivers and no change.

  17. #17
    Offline
    S2 Games Staff
    Join Date
    Sep 2009
    Location
    Michigan
    Posts
    1,722
    What servers are you attempting to play on and where are you located?

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Neil Kabat | Micro-Store Promo Administrator

    Everytime we touch!


  18. #18
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    I'm in Sweden, trying only to play on EU servers. But it's working again it seems.
    It's kinda lame, I don't want this to keep happening.
    What is causing the problem? I appreaciate help from other players, but does S2 even have their own tech who helps out?

  19. #19
    Offline
    Account Icon
    Join Date
    Feb 2010
    Location
    Sweden
    Posts
    444
    Bump.
    Just because it's working now doesn't mean the problem wont come back. In fact it already happened before so it's safe to assume it will happen again!

  20. #20
    Offline
    Account Icon
    Chat Symbol
    Join Date
    Jul 2009
    Location
    Rosenheim
    Posts
    522
    could you try this page when you got these dc's again. http://forums.heroesofnewerth.com/wi...ty_Diagnostics
    Tech Support
    Follow the Wiki & remember console.log
    WINXP: C:\Documents and Settings\[user]\My Documents\Heroes of Newerth\game\
    WIN7: C:\Users\[user]\Documents\Heroes of Newerth\game\
    MAC: /Users/[user]/Library/Application Support/Heroes of Newerth/game/
    LINUX: ~/.Heroes\ of\ Newerth/game/
    Need Live help? irc://irc.s2games.com/#techsupport

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •