Login Failed Connection Failed

[Luko]

I cannot log on after this Recent patch i have restarted i have reinstalled... it was fine before the oatch and now it seems to be on the fritz plz help lol sorry if this isnt detailed enough i dont know what else to include.

P.S. <--- should get an alt avatar next!

[[S2]ControlF8]

I agree with the Pebbles comment, but I regret to inform you that we don't make those decision here

Now on to your problem... Could you do me a favor and upload a console.log? Upload the zipped console.log to http://tools.heroesofnewerth.com/upload.php

After that, I'd like to figure out if the problem you are having is related to the patch or just an awkward coincidence.

---------------------------------------------------------------------------

On Windows: (Open Command Prompt)
1) Start -> Search: cmd (Search field on Windows 7/Vista)
2) Run the program
3) At the prompt type the following:

nslookup masterserver.hon.s2games.com


Please post the results of this here.

---------------------------------------------------------------------------

On Windows XP:
1) Start -> Run
2) Type in CMD and press enter
3) At the prompt type the following:

nslookup masterserver.hon.s2games.com


Please post the results of this here.

[Luko]

i di your test and came up with "Nonauthoritative Answer:
name: Masterserver.hon.s2games.com
Addressess: 174.36.178.85

[[S2]ControlF8]

Is that the only address you found? There should be 3

[Luko]

i also did your console log thing and submitted it.

[[S2]ControlF8]

You have to post a link to the uploaded console.log

[[S2]ControlF8]

With the nslookup this is what you should be getting:

Non-authoritative answer:
Name: masterserver.hon.s2games.com
Addresses: 174.36.178.86
174.36.178.84
174.36.178.85

Since you didn't get those IPs follow these steps

On Windows:
1) Browse to the hosts file using the following paths:

My Computer -> C Drive (or whatever your primary drive that the windows

installation is on) -> Windows -> System32 -> drivers -> etc -> hosts


2) Right click the hosts file and open with notepad.


3) Look for masterserver.hon.s2games.com. If it exists remove it.

Repeat the nslookup I showed you above.

If it still doesn't list the correct IPs I have some more tests we can do.

[Luko]

Sorry it took so long just got back from vacation lol i tried going to hosts it wasnt there.

[[S2]IAmRoot]

Still need that console.log link...

[Luko]

after driver updates the log comes up same as your quote...

[[S2]IAmRoot]

I need the link to the console.log.

[Luko]

http://tools.heroesofnewerth.com/view.php?key=53a1c94be58599bc&action=view

[[S2]IAmRoot]

	CNetDriver::SendPacket() - An attempt was made to access a socket in a way forbidden by its access permissions.

You've got a firewall blocking HoN.

[Luko]

ive turned off every firewall i can think of... could there be any other reason? maybe like a netgear firewall? if so can u help?

[Luko]

bumb...

[KaZoOoKa]

You said you got a fritz box. Open the ports for hon in there properly, so you can login again.

You'll need to allow outgoing traffic to ports TCP:80 (login/update), TCP:11031 (chatserver) and UDP:11235-11335 (game servers).

[[S2]IAmRoot]

Could I get your console.log?