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Thread: Problem Purchasing Coins

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  1. #21
    Im from Sweden got the same problem.

    could we get some more info? Are my money thats pending on my bank account going to be refunded or accepted later on etc?

    Waited 3days now still haent got any correct answear..

  2. #22
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    S2 Staff Member S2 Games Staff
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    I've reminded the devs periodically about this bug and that's the best I can do.

    Sorry I can't do more

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
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    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

  3. #23
    Well since i really want to get some things from the store
    I tried using the web based store aswell still got the same error.

    "There has been an error in your submission!
    Please fix the following issues and re-submit.
    0: Could not authorize transaction."

    Now i got 60$ pending on my bank account.

    Im seriously starting to get pissed on this "fast" support. im spending my money on something that dosent work i demand to get some better support jesus.

  4. #24
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    I also get the following error message: "0: Could not authorize transaction.". I'm from Romania, does this have anything to do with it? I also used the same credit card I used to buy the game. Please get this fixed ASAP. It's really, REALLY frustrating.

  5. #25
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    Quote Originally Posted by Godoroja View Post
    I also get the following error message: "0: Could not authorize transaction.". I'm from Romania, does this have anything to do with it? I also used the same credit card I used to buy the game. Please get this fixed ASAP. It's really, REALLY frustrating.
    I just used PayPal and it worked. So that is the solution.

  6. #26
    I'm also from Romania and i want to buy the game from my brother but i keep getting this error. Never tried paypal, is that the only solution?

  7. #27
    Sorry for double post. I've created a paypal account, made the payment towards S2 games, then the site SHOULD have returned me to hon site. But the page remained white. So i had to load the hon site again but now i need to pay again to make the account? What should i do?

  8. #28
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    Yeah, tried buying an account and it didn't work.

  9. #29
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    S2 Staff Member S2 Games Staff
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    Check General Discussion Sticky

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

  10. #30
    Still getting this bug (0: Could not authorize transaction.) And there is nothing in General Discussion Forum 'bout that.If it helps anything even when you type nothing in any of the fields you still get that error.Forgot to say , I'm from Serbia too.

  11. #31
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    S2 Staff Member S2 Games Staff
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    http://forums.heroesofnewerth.com/sh...d.php?t=199463

    It doesn't have a solution, but that issue is about the account & not coins. As such, they are different issues,

    S2 Games: Dedicated employees serving dedicated gamers. Continuous development. Never-ending improvement.
    -----------------------------


    Tech Support and Customer Support: https://www.heroesofnewerth.com/support/


    Look for my highlighted text (important information) and grey text (interesting but not required information).

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