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Thread: Game Lobby crashes randomly

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  1. #1

    Game Lobby crashes randomly

    When I join a game lobby, I crash at random times. This has been occuring since the 2.0 patch.

    It can happen while loading the lobby, or when I sit down and wait for a minute, or when I wait 5 minutes, when I haven't touched the mouse or keyboard at all. When the game starts and the hero selection screen opens, the game never crashes. It also never crashes while not in a game.


    Usually it crashes and I get a crash report. Sometimes, it crashes and I get nothing. Sometimes it crashes but keeps playing music in the background while not displaying any window.


    Crash dumps
    Console log
    MsInfo32


    I'll answer any questions you have.
    Loki
    There's no "I" in team. There's a "me" though, if you jumble it up.

  2. #2
    Offline
    S2 Staff Member S2 Games Staff
    Join Date
    May 2009
    Posts
    8,232
    Could you upload those to tools.heroesofnewerth.com? The msinfo32 can be zipped and attached to your post.

  3. #3
    "There was an error uploading the file: The file gamecrashes.zip doesn't contain anything. Please try again."
    gamecrashes.zip 12/14/2010 WinRAR Zip archive 4,167 KB
    A heads up, these things didn't fix it:
    - I've reinstalled the game in Program Files (x86)
    - I've moved the game to C:\HoN
    - I've moved the game to the folder My Documents\HoN
    - I've disabled all the addons
    - I'm running HoN as administrator without any firewall on
    There's no "I" in team. There's a "me" though, if you jumble it up.

  4. #4
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    S2 Staff Member S2 Games Staff
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    8,232
    Try zipping them individually

  5. #5
    console
    dump1
    dump2
    dump3
    Attached Files Attached Files
    There's no "I" in team. There's a "me" though, if you jumble it up.

  6. #6
    Offline
    S2 Staff Member S2 Games Staff
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    May 2009
    Posts
    8,232
    One of the programmers is going to take a look at these tomorrow (he's just about to head home).

  7. #7
    You have probably been really busy with MM yesterday, I would however still like someone to have a look at this, since I'm getting all sorts of harassment for leaving games continuously
    There's no "I" in team. There's a "me" though, if you jumble it up.

  8. #8
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    S2 Staff Member S2 Games Staff
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    Nov 2010
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    1,079
    I'm looking into this. Your dumps are all due to heap corruption. It looks like it's crashing when you're disconnecting from the game (possibly being kicked?).

  9. #9
    I read another topic on this board and our issues seem to match.


    When me or someone else is kicked, I often crash. (I hear the PLOINK kick sound.) It's probably also when someone just leaves the game, but I can't verify it because I crashed.



    I did try this out, but it seems that it doesn't always crash when someone is kicked/leaves. Sort of a 1 in 3 chance that it happens. I tried turning on/off exclusive mode but that didn't fix it.
    There's no "I" in team. There's a "me" though, if you jumble it up.

  10. #10
    Offline
    S2 Staff Member S2 Games Staff
    Join Date
    Nov 2010
    Posts
    1,079
    Is this still happening to you in 2.0.3?

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