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salierii
07-09-2012, 06:13 PM
Brief Description: Since the latest patch, whenever the standard announcer text shows up on screen, specifically "immortal", "bloodbath", "nemesis", and "bloodlust", my screen turns black and flickers. I come back 4 seconds later and am usually dead. This same effect also occurs when Pestilence uses his activated stun.

How to Replicate: Any of the above conditions are met

Match ID& In-Game Timestamps: Happens every game. British announcer does not cause this behavior.
I have an intel mobile 945 video card.

Hon Video Settings:
http://min.us/mbj7Dqooij


Computer Info
---------------------------------
Processor Information:
Vendor: GenuineIntel
Speed: 2161 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (32 bit)
NTFS: Supported
Crypto Provider Codes: Supported 323 0x0 0x0 0x0

Video Card:
Driver: Mobile Intel(R) 945 Express Chipset Family

DirectX Driver Name: igdumd32.dll
Driver Version: 8.15.10.1930
DirectX Driver Version: 8.14.10.1930
Driver Date: 23 Sept 2009
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Mobile Intel(R) 945 Express Chipset Family
VendorID: 0x8086
DeviceID: 0x27a2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1024 x 768
Desktop Resolution: 1024 x 768
Primary Display Size: 14.21" x 10.67" (17.76" diag)
36.1cm x 27.1cm (45.1cm diag)
Primary Bus Type Not Detected
Primary VRAM: 3 MB
Supported MSAA Modes Not Detected

Sound card:
Audio device: Speakers (SoundMAX Integrated D

Memory:
RAM: 3063 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: Undetermined
Total Hard Disk Space Available: 114366 Mb
Largest Free Hard Disk Block: 9052 Mb
OS Install Date: Nov 03 2011
Game Controller: None detected

ElementUser
07-09-2012, 06:38 PM
This kind of thing would probably be better if it got brought up to Tech Support - if people with the same or similar video card experience this issue and post here, then I can formally confirm it as a bug. I'll leave this here for a few days because the bug report is technically good :). Unfortunately I will probably have to move it to Rejected soon if nobody posts with that video card/a similar video card or if people don't post about this same issue.

You can contact Tech Support by visiting the URL in my signature.

salierii
07-09-2012, 07:20 PM
Thanks for the help. I will go to tech support.
Here's another guy who seemed to have a similar problem on an earlier patch - http://forums.heroesofnewerth.com/showthread.php?423080-Disable-the-text-animation-of-the-announcer

bertolossi
07-12-2012, 11:08 AM
My cousin has the same problem. I don't know if it is something with the announcer though, he didn't tell me. His screen is turning black all the time...

salierii
07-13-2012, 02:13 PM
As an update, after the latest patch, the game now actually crashes saying "D3ERR - Device hung" or something like that.

ElementUser
07-13-2012, 02:19 PM
Can you upload a crash dump and post the URL here?

http://tools.heroesofnewerth.com/upload.php

Marking this as 2.6.10

salierii
07-13-2012, 04:16 PM
http://tools.heroesofnewerth.com/view.php?key=9af89507abf5d408&action=download

thanks for your help!