Wake up S2 - the RAP system is gonna kill your game

[Satangossu]

Hi,

Since this game went F2P I assume that S2 is depending on players that are willing to buy their content. The problem is that the actual RAP system is based on the P2P model where harsh account bans would keep you from playing the game while having no affect on the money income for the game, since you had alredy payed for your account.

Now we can create as many accounts as we want, but still everyone will have their MAIN account, the one where we spend our real money to buy cosmetics and stuff. This account is probably the one we play the most, and so it's the one more susceptible to bans. Since on this game people rage a lot, there must be a lot of reports flying around, specially when you lose the game.

The problem with the RAP system is that the bans increase exponentially: 1, 3, 7, 30, 90, 180 days. Now once you have your account banned a couple of times, you'll give up on that account, create another and keep playing, but you will almost never spend money on other accounts.

Let me tell you about my example: My main account dates back to early closed beta and I have spent more the $200 on that account alone for sure, besides that I have 3 more legacy accounts (ty $10 promotion) and 3 free ones. Now I usually spend something like $20/month on my main account, but I have stoped spending any money on HoN since dec/2011.

By the end of 2011 I got a 3 month ban for placing wards at the fontain by the end of a game, then after that period I played for like a week on that account and got a freaking 6 MONTHS ban for going completely afk (illogical refusal to participate, etc...). I don't want to appeal the bans here, I actually think that what I did is wrong. The problem is that a 6 month ban will completelly exclude me as a paying customer.

Bear in mind that I keep playing the game all this time (I have 7 accounts FFS) thew only difference is that I stoped spending any money. On my main account I religiously bought all limited avatars, EA heroes, etc... I just don't feel like spending any money to buy all the things I alredy have on another account. Also after 9 months of almost consecutive bans I missed a lot exclusive alt avatars, so even after my main account ban ends I STILL WONT SPEND ANY MORE MONEY. By now I'm used to playing with what I have and I don't fell like buying cosmetics for this game anymore.

And given that you just need to misbehave in like 5 games to get a 3 month ban, everyone will eventually get their main accounts banned so much that they will also stop buying stuff, even the new F2P players that are investing on their new accounts.

So I ask you people at S2 to review your rap system ASAP, for everyones sake. Make all bans a week long and move on. One week is enough to punish a player, specially since you know that you can't actually keep anyone from playing the game. Anything more than that will just drive money away from you.

This may seem like a rant because I got banned, of course I would like to be able to play on my main account for the past 5 months, it's filled with goodies. But also S2 lost some money from me on this period and probably will never see my money again due to this long ban.

TLDR: RAP bans increase exponentially eventually getting everyones main acount permabaned, at this point people will stop spending any more money in HoN and just play for free.

[IPeonPeons]

I've played over 1800 games and I've never been banned, not even warned for anything. I sure as hell don't want to play with people who grief games so the longer repeat offenders stay away from my games the better.

[Pupp3t]

So you're mad because you were banned?

[Wootsicle]

In this thread we admit to breaking the rules and then complain about the punishment.

"But officer, if I live to 80 years old, that's like 80 years that I can murder someone in, so it's bound to happen eventually!"

Stop being a twat and being successfully RAP'd. I've had this account since 2009 and I've never even been warned.

[Epidemilk]

6 times found guilty? How is that not enough times to get the message? The problem isn't with RAP, the problem is you've continued to be an ******* anyway. Like really, "just got off ban, time to ward the fountain" what is wrong with you? I'm glad you took a 6 month ban cause well, ask anyone, PEOPLE LIKE YOU are the worst thing about this game

[creefer]

I think the OP's opinion is a prime example of everything that is wrong with the world.

[`Yori]

I don't think the RAP will kill the game. You can't get permabanned anyways, 6 months is the cap, and you can make basic accounts to keep playing.

What kills their game are other games like D3. The queue times for my high rated accounts have increased 5 fold since D3 came out.

[CallMeCold]

What worries me most about this post is the phrase "you just must misbehave in like 5 games to get a 3 month ban." You do realize that most games would have permanently banned your account at that point and you'd be out of luck. There is no way that you can justify your $20 a month as a legitimate poker chip so to speak in how players who choose, like you have clearly done more then once as evident by your rep sheet of bans, to play the game in a way that is deliberately dissatisfying for the other members of your team and reflects poorly on the community as a whole.

Clearly you misunderstand the level of ownership you are allowed in how the game is moderated and run. There are no players who would want to play with someone who just afk's in the pool every game. Why should someone, yourself included, be able to do something that is against the written rules only to return a week later and do it again? Because I paid for it is no excuse, and to be honest you should be exceptionally grateful that your account is not gone for good. Whatever money you have spent on this account does not somehow ensure some kind of right to ruin the game for other players.

I will close by asking you nicely to look at your post, and then tell us that if you were matched with a person who afk'd in the pool and then bought all the wards in order to pad his stats while crippling your team's ability to gain map vision that you would be ok with them coming back the next week and doing it again... the RAP system is a great tool for eliminating players who constantly CHOOSE to ignore the smaller bans and lack the constitution to change their ways.

[tiGa]

Now I usually spend something like $20/month on my main account, but I have stoped spending any money on HoN since dec/2011.

By the end of 2011 I got a 3 month ban for placing wards at the fontain by the end of a game, then after that period I played for like a week on that account and got a freaking 6 MONTHS ban for going completely afk (illogical refusal to participate, etc...). I don't want to appeal the bans here, I actually think that what I did is wrong. The problem is that a 6 month ban will completelly exclude me as a paying customer.

just because i pay $20 a month for a gym membership, doesn't mean i have the right to go around punching other people, sleeping on the floor, or pooping in the showers. there are rules that have to be followed no matter who you are or how much you pay. i'm pretty sure that if you did the above mentioned things in real life, you'd get permanently removed from the gym and have your membership cancelled. *side note: i totally don't have a gym membership so i don't know how much they cost. i figured $20 seemed reasonable*


Make all bans a week long and move on. One week is enough to punish a player, specially since you know that you can't actually keep anyone from playing the game. Anything more than that will just drive money away from you.


clearly 1 week ISN'T long enough because you didn't seem to get the message after being banned for a full 3 months! i'd rather someone like you be banned for 3 years than 7 measly days. S2 doesn't give a crap about your money. the point is that you're ruining games for their other paying customers. i'd say they're more worried about everyone else in the game not paying than the one kid who thinks its ok to have "only" ruined 5 games. *and i'm sure that you've ruined a lot more than that, you just didn't get reported for it.*

[Katieeee]

everyone will eventually get their main accounts banned so much that they will also stop buying stuff

Ha. A lot of players have shown they can play the game plenty without breaking the rules. If there are players who can't do the same, I don't give a Sheep Stick how much they spent on cosmetics, I think we all (which includes S2) much enjoy seeing such misbehavior-prone players suspended.

I like the consequences the way they're currently set. I mean FIVE TIMES? Deserves a lengthy suspension for sure!

[Zeledaki]

A lot of players have shown they can play the game plenty without breaking the rules.

Are you serious?

[Rick54326]

I think the OP's opinion is a prime example of everything that is wrong with the world.


6 times found guilty? How is that not enough times to get the message? The problem isn't with RAP, the problem is you've continued to be an ******* anyway. Like really, "just got off ban, time to ward the fountain" what is wrong with you? I'm glad you took a 6 month ban cause well, ask anyone, PEOPLE LIKE YOU are the worst thing about this game


In this thread we admit to breaking the rules and then complain about the punishment.

"But officer, if I live to 80 years old, that's like 80 years that I can murder someone in, so it's bound to happen eventually!"

Stop being a twat and being successfully RAP'd. I've had this account since 2009 and I've never even been warned.


So you're mad because you were banned?


I've played over 1800 games and I've never been banned, not even warned for anything. I sure as hell don't want to play with people who grief games so the longer repeat offenders stay away from my games the better.


just because i pay $20 a month for a gym membership, doesn't mean i have the right to go around punching other people, sleeping on the floor, or pooping in the showers. there are rules that have to be followed no matter who you are or how much you pay. i'm pretty sure that if you did the above mentioned things in real life, you'd get permanently removed from the gym and have your membership cancelled. *side note: i totally don't have a gym membership so i don't know how much they cost. i figured $20 seemed reasonable*



clearly 1 week ISN'T long enough because you didn't seem to get the message after being banned for a full 3 months! i'd rather someone like you be banned for 3 years than 7 measly days. S2 doesn't give a crap about your money. the point is that you're ruining games for their other paying customers. i'd say they're more worried about everyone else in the game not paying than the one kid who thinks its ok to have "only" ruined 5 games. *and i'm sure that you've ruined a lot more than that, you just didn't get reported for it.*


Ha. A lot of players have shown they can play the game plenty without breaking the rules. If there are players who can't do the same, I don't give a Sheep Stick how much they spent on cosmetics, I think we all (which includes S2) much enjoy seeing such misbehavior-prone players suspended.

I like the consequences the way they're currently set. I mean FIVE TIMES? Deserves a lengthy suspension for sure!

This. All of this. Why would you repeatedly break the rules, and then come threaten S2? You think they care about your $200? I'd rather have one less troll in the world of HoN than $200 in S2's pocket. Spending money doesn't get you out of trouble, it's really that simple. If you have nothing better to do than troll games because you are doing THAT badly, then you need to either quit the game and take leaver %, or play like a normal adult without raging, etc... Get the message, man. 6 times is WAY more than enough; in fact, I have no idea why you aren't just PERMANENTLY banned already. [/rant]

[Satangossu]

Well, in my original post I tried to be polited so it would not sound like a rant, an yet everyone here is telling me to stop crying and that I should be permabanned, bla, bla, bla... fair enough.

The problem is that, although I got bashed a lot, and there were the inevitable ridiculous real life comparisons, my point still stands. I'm not debating here my bans or that I should play because I spend money, perhaps I shouldn't. Perhaps I really should be permabanned and not be allowed to play anymore (if you are gonna do that at least permaban the people who abused the free gold bug). But the actual system doens't work that way, it lets me play even when I'm banned. AND THATS THE FREAKING PROBLEM WITH IT.

I'm fine if the bans stay the way they are (I actually am), but then S2 should create some kind of system to prevent banned people from creating multiple accounts and keep playing. Or, if you gonna allow banned players to actually play, then there is no point in such harsh bans.

You all said that I deserve a 6 month ban, no matter how much I spent, and I agree with that. But that was not my point, I was not trying to justify my actions by saying how much I spent, I was merely demostrating what my bans have acomplished. I still play the game, I just don't buy anything anymore.

So to all of you that are hating me, I'm the living proof that the system is flawed, as I still play the game as much as I want. You should all be by my side and ask for a change in the system to avoid banned players in your games, thats it.

Of course that the 'you should not get banned in the first place' premisse applies here. But why do you think we have so many trolls in the game still??? Because it's all to easy to have as many accounts as you want, so those harsh bans become pointless.

Now for the S2 part (if you are not a S2 employee pls don't read this paragraph): We have alredy estabelished that banning people will not prevent them from playing your game, it will just prevent them from giving you some well deserved money. Now you can actually take measures to block players from creating multiple accounts (wich is impossible in a F2P game). Or you could still punish the players that cross the line, but not in a way that would make this customers stop spending money on your game. Since you gonna let them play anyway, at least have them buy some stuff from you.

[Inomares]

IP-bans cannot be implemented because that would risk IT-Cafés being banned. It's that simple. And no, this will not kill the game.

[tiGa]

Perhaps I really should be permabanned and not be allowed to play anymore (if you are gonna do that at least permaban the people who abused the free gold bug).
...
I still play the game, I just don't buy anything anymore.

including verified accounts. *feel free to correct me if i'm wrong but...* as a verified player, i shouldn't have to play with you on your F2P accounts ever. considering those are the only accounts you'll ever be able to play on for any given time due to your apparent lack of consideration for other people, i'm fine with you making 10,000 F2P accounts and playing with all of the other noobs. sure it sucks for the F2Pers and yea i feel bad for every one of them that has to play with you in any future game, but i can't say that you're going to get any support from me for your system change "ideas". if you don't respect the system, don't offer up your wisdom on how to "improve it".

also, the people who abused the free gold BUG only did it once (or at least only over a 5-10 hour time span) where as you've already admited that you enjoy breaking the RULES (not abusing bugs) over and over and over again.


But the actual system doens't work that way, it lets me play even when I'm banned. AND THATS THE FREAKING PROBLEM WITH IT.

I'm fine if the bans stay the way they are (I actually am), but then S2 should create some kind of system to prevent banned people from creating multiple accounts and keep playing. Or, if you gonna allow banned players to actually play, then there is no point in such harsh bans.

You all said that I deserve a 6 month ban, no matter how much I spent, and I agree with that. But that was not my point, I was not trying to justify my actions by saying how much I spent, I was merely demostrating what my bans have acomplished. I still play the game, I just don't buy anything anymore.


the funny thing is that you didn't indicate that you were talking about the fact that banned people could just go play F2P. here i'll show you what your original post looked like but i'll highlight the important parts and cut out some unimportant parts.


The problem is that the actual RAP system is based on the P2P model where harsh account bans would keep you from playing the game while having no affect on the money income for the game, since you had alredy payed for your account.

Now we can create as many accounts as we want, but still everyone will have their MAIN account, the one where we spend our real money to buy cosmetics and stuff. This account is probably the one we play the most, and so it's the one more susceptible to bans. Since on this game people rage a lot, there must be a lot of reports flying around, specially when you lose the game.

The problem with the RAP system is that the bans increase exponentially: 1, 3, 7, 30, 90, 180 days. Now once you have your account banned a couple of times, you'll give up on that account, create another and keep playing, but you will almost never spend money on other accounts.

*paragraph about how much money you've spent*

*paragraph about how you got banned for 3 months, came back for 1 week, and got banned for 6 months*

*paragraph about how you have lots of accounts but you don't spend money on them*

*generalized statement where you claim everyone will be as disrespectful as you and get banned always*

So I ask you people at S2 to review your rap system ASAP, for everyones sake. Make all bans a week long and move on. One week is enough to punish a player, specially since you know that you can't actually keep anyone from playing the game. Anything more than that will just drive money away from you.

This may seem like a rant because I got banned, of course I would like to be able to play on my main account for the past 5 months, it's filled with goodies. But also S2 lost some money from me on this period and probably will never see my money again due to this long ban.

TLDR: RAP bans increase exponentially eventually getting everyones main acount permabaned, at this point people will stop spending any more money in HoN and just play for free.

clearly your original post didn't mention anything about how banned players shouldn't be allowed to make f2p accounts and mostly just talked about people spending money. it also stated that you DO have issues with the current ban system (which is contradictory to your second post).


TL;DR: verified accounts don't have to play with F2P and your points/suggestions/opinions don't match in your 2 posts.

[Katieeee]

So to all of you that are hating me, I'm the living proof that the system is flawed, as I still play the game as much as I want. You should all be by my side and ask for a change in the system to avoid banned players in your games, thats it.


No thanks. Like tiGa, I will feel sorry for those who have to deal with your trashy behavior. But think about it this way - All the stuff you spent money on that are on your banned account, you can't do anything with them as you play on those empty F2Ps. Harsh bans are good. It's a big "Too bad, you got banned. Now you can watch other people enjoy their heroes, taunts, etc. because you're bad at following rules!"

Edit - I actually wouldn't mind bans being harsher for repeat offenders. Apparently the current ban suspensions aren't a good enough reminder for them that ruining the games for others isn't allowed.

[kingduckling]

Ha. A lot of players have shown they can play the game plenty without breaking the rules.!
its more like a lot of players can grief w/o breaking the rules.

[Castiel]

90% of players who get banned never get banned again so i don't think how RAP is ruining HoN.

Most of those 10% leftover get up to 1 week which means most of them are smart enough to read rules and learn from it.

[Woondhaius]

Just inplent IP-Ban and its All fixed..

[Rkey]

I think the OP's opinion is a prime example of everything that is wrong with the world.
Indeed.

[SomethingOdd]

Most people just get banned on their smurfs.

[tiGa]

Just inplent IP-Ban and its All fixed..


IP-bans cannot be implemented because that would risk IT-Cafés being banned. It's that simple. And no, this will not kill the game.

and that would also be the case for families that share computers and internets. just because your brother is a douche, doesn't mean you should be banned....

[Lobotomas]

You should be banned on IP not acc.

[SomethingOdd]

You should be banned on IP not acc.
Did you even read the post above you?

[IPeonPeons]

S2 provides bots to certain games so that the team the bot is on will lose. This results in lower silver for F2P accounts and lower player confidence of ever buying that new hero you've always wanted. The point is that you are supposed to give S2 gold with your real money. That's why games are ruined by kicks, Disconnects, leavers, etc. It's usually just S2 bots fishing for profits. This is all in fact true, no matter what any mod tells you otherwise.

http://i3.kym-cdn.com/entries/icons/original/000/008/305/its-a-conspiracy.jpg
I'm really not sure if you're joking or not, but if you are then it made me smile.

[j4zb4]

I have no qualms with the RAP system... I just wanna know one thing... Is there a cool down period...? Like suppose I get a 1 day ban and a 3 day ban ad a 7 day ban in a matter of a month or two... Then for another year I don't get any warnings or bans... and later after a year of my last ban I get another ban... Do I get a So is my ban history reset after a period I get another ban... So will this last infraction be a 30 day ban or a 1 day ban...?

My question essentially is do warnings get reset after a decent acceptable period of time or no...?

[ShamDontLie]

I have no qualms with the RAP system... I just wanna know one thing... Is there a cool down period...? Like suppose I get a 1 day ban and a 3 day ban ad a 7 day ban in a matter of a month or two... Then for another year I don't get any warnings or bans... and later after a year of my last ban I get another ban... Do I get a So is my ban history reset after a period I get another ban... So will this last infraction be a 30 day ban or a 1 day ban...?

My question essentially is do warnings get reset after a decent acceptable period of time or no...?
It does not reset, same sort of logic behind criminal records not resetting, except in very specific cases which i don't feel like going into some sort of foolish debate over.