Game Crashes at Hero Select Screen and in Game Match on Vista 32 bit

[Grandvision]

The game will randomly crash at the hero selection screen as soon as the hero selection screen interface appears and sometimes in game too. In game it happens randomly so I cannot specify in which area of the map the crashes happen.

The log can be download here: http://tools.heroesofnewerth.com/view.php?key=c47dd070f2d0bec4&action=download

Can be browser viewed here: http://tools.heroesofnewerth.com/view.php?key=c47dd070f2d0bec4&action=view

My PC specifications:

Windows Vista 32bit Service Pack 2
Intel Core Duo CPU E4500 2.2GHz
Nvidia GeForce 9500GT 1024 MB
RAM: 2 GB
DirectX Version: 11

I run my game with my antivirus off and no other background programs are running.

[Tobias]

Have you tried to reinstall the game?

[Grandvision]

Have you tried to reinstall the game?

Yes, once. I had it crash regardless of a "complete" re install. In the first install of HoN I had the 275 Windows Vista drivers for my Nvidia Graphics Card but I then uninstalled the game and then updated my drivers to the latest which are 280.26 WHQL and then installed HoN to see if the latest drivers would solve the issue but it did not.

I've also noticed that not only does it crash on Hero selection and in game randomly but also at match loading. Could this be because not enough RAM pool page is available to write the loading data? I can play the game at max settings with no FPS reduction at 1920x1080.

[Tobias]

Well, you do not have much memory, so that could very well be an issue if you're running the game at high settings. Have you tried turning them down a bit?

[Grandvision]

Well, you do not have much memory, so that could very well be an issue if you're running the game at high settings. Have you tried turning them down a bit?

I have tried High water effects with no reflections and some other setting while everything else is max and still had crashes. I'll try it with texture size to be med because textures usually go into ram pool data. I've never had any problem with high intensity games really. I played Crysis on medium settings with no crashes at all. It might be something with the engine not loading things properly somewhere .

[Tobias]

There were a lot of issues with people running out of memory in the past, it should happen a lot less now, but I just want to be able to rule it out.

[Grandvision]

There were a lot of issues with people running out of memory in the past, it should happen a lot less now, but I just want to be able to rule it out.

I have turned down some graphical details and it doesn't seem to crash in game matches anymore although it still randomly crashes at the hero selection screen and match making loading game screen. Could it be because of the animations in the background? I am not really good at ruling these things out.

[Grandvision]

I have turned down some graphical details and it doesn't seem to crash in game matches anymore although it still randomly crashes at the hero selection screen and match making loading game screen. Could it be because of the animations in the background? I am not really good at ruling these things out.

Still get random crashes in hero selection or in game. I am pretty annoyed. Won't play this game anymore if this continues and I've bought gold as well and heroes. I am saving up for a new PC so I will have more RAM and CPU soon but until then I'd suggest S2 hiring icefrog to fix their engine loading order or something, textures, shaders, something is wrong for loads of people here if getting K2 exceptions.