Problems Logging in and Overall Bad Service from S2

[F33DM3]

Honestly, I just wiped my account lastnight so I could play matchmaking for the first time. I've played over a thousand games but had bad leaver percentage because I play at work. Now I can't play. S2 I have a question.... and let me put it to you this way.

50,000 users.

50,000 x $30 (per acct) = $1,500,000

+
10-15000 users who wiped accounts, or paid about $30extra for 'coins' etc.

15,000 x $30 = $450,000

These numbers are more than likely on the LOWER END but your lookin at

$1,500,000 + $450,000 = $1,950,000

So what your saying to me is, being that your customers, who were open enough to leave DOTA and try out your game, (which is great...when it works) are stuck waiting around for the $30-$? investment they spent to play while you sit on a round about 2 million dollars of revenue? How about you spend a little of the money your cusomers give you to make your servers less corrupt and more efficient?

I'll give you one reason....
Because your British, and your capatalistic.

Good-Day
and
Cheer-io

MAKE YOUR GAME BETTER or your going to lose your customers.

:valk:

[Darkon]

Blah Blah Blah....
50,000 users.

50,000 x $30 (per acct) = $1,500,000

+
10-15000 users who wiped accounts, or paid about $30extra for 'coins' etc.

15,000 x $30 = $450,000

These numbers are more than likely on the LOWER END but your lookin at

$1,500,000 + $450,000 = $1,950,000

So what your saying to me is, being that your customers, who were open enough to leave DOTA and try out your game, (which is great...when it works) are stuck waiting around for the $30-$? investment they spent to play while you sit on a round about 2 million dollars of revenue? How about you spend a little of the money your cusomers give you to make your servers less corrupt and more efficient?


This business analysis is sound and therefore relevant. I expect an official S2 reply shortly.

....And by that I mean a transfer to the quarantine in Mali's sticky post.

[Teh_Jangles]

Agreed , we don't need new heroes each week and skins /alts etc . . We need a game that works. New heroes every 2 weeks is a joke just makes the game unstable in terms of making so many old heroes pointless. Fixed the fundamentals like pathing and other bugs not creating new ones :S

[Vovad]

OP is a dumbass

[Elarain]

2 mil in revenue is just that, revenue. I wonder what server costs and 2 years of salary for all their employees. I wouldn't be surprised if they made a profit but i doubt this is a blockbuster.

[JazzHands]

i lold

[PenisMakeRr]

first: hon have 480.000+ members not 50.000
second: this problem didn't show earlier , they are trying to fix it .I'm sure that they doing the best they can to back hon in function. so be patient
I'm sorry for my English
I hope you can understand me ..

[Xmachinero]

what happen to hon server? cant log in.. :( this day 6/4/2011

[YouJelIy]

2 mil in revenue is just that, revenue. I wonder what server costs and 2 years of salary for all their employees. I wouldn't be surprised if they made a profit but i doubt this is a blockbuster.

QFT :scou:

[Feroci0us]

Stupidest thing ive read in a while.

[Wambo]

With only 2mil dollars you can forget to even get all the heroes into the game who currently are.

[confiG]

:valk:
Agree and supporting

[WeeDSmoker]

Login failed bad data - pls wait a few minuts and try again.

like 3 hours ?

[Symbiotics]

OP has 45$ less to spend and he's QQ'in about it :(

tip: go to town , spend another 45$, get wasted, go to bed, wake up, hangover aww f%ck, start computer, press heroes of newerth, look it's working, grab some lemonade, roll a joint, chill down.

[FAMO]

Honestly, I just wiped my account lastnight so I could play matchmaking for the first time. I've played over a thousand games but had bad leaver percentage because I play at work. Now I can't play. S2 I have a question.... and let me put it to you this way.

50,000 users.

50,000 x $30 (per acct) = $1,500,000

+
10-15000 users who wiped accounts, or paid about $30extra for 'coins' etc.

15,000 x $30 = $450,000

These numbers are more than likely on the LOWER END but your lookin at

$1,500,000 + $450,000 = $1,950,000

So what your saying to me is, being that your customers, who were open enough to leave DOTA and try out your game, (which is great...when it works) are stuck waiting around for the $30-$? investment they spent to play while you sit on a round about 2 million dollars of revenue? How about you spend a little of the money your cusomers give you to make your servers less corrupt and more efficient?

I'll give you one reason....
Because your British, and your capatalistic.

Good-Day
and
Cheer-io

MAKE YOUR GAME BETTER or your going to lose your customers.

:valk:

Worst analysis ever.

You don't know how much they spend on servers, salary etc.
I think S2's profit is minimal. They don't sit on a large chest of gold like you think.

Btw, this thread will get moved asap.

[Daluzin]

hahahah I love how those nerds have no life at all!
stop complaining and go out. it's saturday and the sun is beautiful.

[TehAl]

Running a business for two years and paying off dozens of employees is free. You heard it here first, guys.

[Daluzin]

OP has 45$ less to spend and he's QQ'in about it :(

tip: go to town , spend another 45$, get wasted, go to bed, wake up, hangover aww f%ck, start computer, press heroes of newerth, look it's working, grab some lemonade, roll a joint, chill down.

WORD!

[rarrcamrun]

regardless if they are striving to fix it and so on... I think a lot of people would just like to play the game on there day off or whatever. Where there used to be reliability now there is very little. Every time I get home from work, its 1 50/50 on whether or not I'll be able to play. I love your game, and the time you've put into it is appreciated. I also understand you can't make everyone happy, but.... My guess is if you make the game playable, people will be happier then if you make the game have a million alt. avatars, and heroes.

Please, I would at least appreciate an update POSTED ON YOUR WEBSITE IN PLAIN SIMPLE SIGHT about the server having problems so I don't have to go searching the forums to see if anyone else is having problems. I would really appreciate it, and I think a large number of your customers would to.

[Tictaqto]

badass bad thread

[Cybernetik]

S2 has to maintain servers, pay employees, and pay a myriad of bills associated with running a company. They also release bi-weekly content and update the game in a service that most other companies would charge a monthly fee for. And they manage to do this while delivering a top notch game which runs well on almost any given day of the week.

Quite frankly, S2 does not care about one kid QQing. They are not going to lose customers because YOU are unreasonably unhappy with a product you paid $30 for. For only $30 you have played over 1,000 games and you are somehow mad?

On another note, why the hell are you playing games at work? Do you think about the 9 other people in that game whose matches are infinitely less enjoyable because you left them? If you're going to play at work, play a no-stats. It's your fault you have a high leaver percentage.

[Ifixxx]

Servers
Salary's
extra costs (see:DDOS)
30 dollars is CHEAP for the amount of time you put in it,seriously,****ing deal with it you whining piece of ****,god if you kids ever played wow you'd just be perma raging.

[Swishasweetz]

regardless if they are striving to fix it and so on... I think a lot of people would just like to play the game on there day off or whatever. Where there used to be reliability now there is very little. Every time I get home from work, its 1 50/50 on whether or not I'll be able to play. I love your game, and the time you've put into it is appreciated. I also understand you can't make everyone happy, but.... My guess is if you make the game playable, people will be happier then if you make the game have a million alt. avatars, and heroes.

Please, I would at least appreciate an update POSTED ON YOUR WEBSITE IN PLAIN SIMPLE SIGHT about the server having problems so I don't have to go searching the forums to see if anyone else is having problems. I would really appreciate it, and I think a large number of your customers would to.

you are one lazy little ****. if you take the time to check the website, why can't you take the time to click forums, general discussion, and there's always a sticky thread RIGHT THERE within minutes of something happening to the servers. legit. quit crying like a woman.

[matrixer]

a few weeks ago the playstation network was hacked and was down for almost a month and MILLIONS werent able to play online. and im sure that playstation makes 100000X more money than s2.

money, although can buy a lot of stuff, CANNOT buy intelligence / super powers. if a hacker out there is good enough and finds a loophole, all we can do is hope for the staff to fix it.

[GoneFisting]

I'm tired of hearing people say $30 is cheap yadda yadda, cheap in comparison to what? I can pick up a brand new copy of a computer game for $50 bucks let's take Starcraft for example, not only can i play the damn campaign scenarios, but i can play 1000 online games and I still won't have to put with with the crap service. Hands down S2 service is unacceptable and trash. You can talk about price all you want but that doesn't have any relevance to their service. I 've played over 1000 games of dota and I've never had problems like this. The bottom line is, if you develop a product and especially one built on online gaming, then if your product doesn't provide service to the customer and is down half the time, your product is crap.

[deadbydawn]

Agreed , we don't need new heroes each week and skins /alts etc . . We need a game that works. New heroes every 2 weeks is a joke just makes the game unstable in terms of making so many old heroes pointless. Fixed the fundamentals like pathing and other bugs not creating new ones :S

disagree,
a game which works ??? OF COURSE, whats the point anything in the world for something which doesnt works ??? NONE

New Heroes / ALt Avatar every 2 weeks ??? GOOD JOB, KEEP IT UP

[XenaWrPwnces]

Don not expect them to do the smart thing, S2 has a proven track record of making the wrong decisions and ignoring all customer input.

[XxRayneXx]

S2 has to maintain servers, pay employees, and pay a myriad of bills associated with running a company. They also release bi-weekly content and update the game in a service that most other companies would charge a monthly fee for.


Honestly, if I could actually play the damn game the 1 day a week i have off, I would spend 15$ a month for a pay to play sub. Unfortunatly, i think they would just take my subscription money and still never fix anything.

HoN got greedy when they started their Item shop IMO, and once it came into play, they stopped spending as much time and effort into the "little" things like downtime, pathing, etc, because it doesn't make them money; and started spending more time on Alt Avatars, symbols and bullshit that most people just pay the money for instead of playing 50-100 games for the ONE item in the shop they want.

This is what happens with all companies like this. They come out small, and really impress the community with a solid game, and great support. Then the morals and standards that gained them their fame start to go away once they get bigger and more $$. Eventually they find a way to make even more money off of their players, and spend less time and money on what the players want.

Then when thats all done, they release there next game and rinse and repeat.

Honestly I'm not trying to troll, but this is just what i've seen so far. Im also angry that every day or night ive had off in almost the past 2 weeks, HoN has been downed.

[Cradoc]

OP has 45$ less to spend and he's QQ'in about it :(

tip: go to town , spend another 45$, get wasted, go to bed, wake up, hangover aww f%ck, start computer, press heroes of newerth, look it's working, grab some lemonade, roll a joint, chill down.

QFT
hell you can get drunk and high for less than 45$

[pirreg]

Servers are down not like it came as i chock not sure if its s2s doing(prob not) or an attack of somekind (more likely) as its on a weekend, but who cares been a super nice day today to be at the tracks and winning 1000 bucks hell yeah

[snakeysnake]

2 million? Your numbers are wayyyyyyy off, they have made alot more money than that.

[OiiO]

Please, I would at least appreciate an update POSTED ON YOUR WEBSITE IN PLAIN SIMPLE SIGHT about the server having problems so I don't have to go searching the forums to see if anyone else is having problems. I would really appreciate it, and I think a large number of your customers would to.
QFT :vind:

[pimpinphill]

this game is beginning to be about as reliable as my last 4 xbox 360's

[IsHeDatNigga]

with the resources s2 ($$$) there is no reason they should still be taking on attacks/game-breaking bugs.

[Bxill]

OP has 45$ less to spend and he's QQ'in about it :(

tip: go to town , spend another 45$, get wasted, go to bed, wake up, hangover aww f%ck, start computer, press heroes of newerth, look it's working, grab some lemonade, roll a joint, chill down.

this
wins

[Crystalline]

OP is wrong

HoN generated $12M in its first year of launch and $18M in the second year. You can't expect to sustain a game like this with only $2M in revenue. But then again, look at their profit margins and the company is making it somewhat big in their lifestyles.

[Frisbetarian]

Honestly, I just wiped my account lastnight so I could play matchmaking for the first time. I've played over a thousand games but had bad leaver percentage because I play at work. Now I can't play. S2 I have a question.... and let me put it to you this way.

50,000 users.

50,000 x $30 (per acct) = $1,500,000

+
10-15000 users who wiped accounts, or paid about $30extra for 'coins' etc.

15,000 x $30 = $450,000

These numbers are more than likely on the LOWER END but your lookin at

$1,500,000 + $450,000 = $1,950,000

So what your saying to me is, being that your customers, who were open enough to leave DOTA and try out your game, (which is great...when it works) are stuck waiting around for the $30-$? investment they spent to play while you sit on a round about 2 million dollars of revenue? How about you spend a little of the money your cusomers give you to make your servers less corrupt and more efficient?

I'll give you one reason....
Because your British, and your capatalistic.

Good-Day
and
Cheer-io

MAKE YOUR GAME BETTER or your going to lose your customers.

:valk:


Quit hogging jobs. Save them for the people who deserve a bit of oxygen.