elemntZ
04-24-2011, 02:11 PM
Paypal just permanently limited my account. All they gave me was an email saying due to case number bla bla we decided to permanently limit your account. I was using it with ebay, I sell a lot of items and had an 80 euro withdrawal in process that they cancelled and held in the account.
So I rang ebay support (they suspended my account due to my paypal suspension) and they tried to be as helpful as they could. They put me on to paypal "support" (if you can call it that).
Ended up talking to some fat 50 year old ***** probably going through menopause about the situation. She basically told me to piss off and they won't do anything about it. Apparently, because I had so many disputes in paypal (a total of 4, all resolved with refunds) it was "damaging" to their multi billion dollar business.
So I said thank you very much and hung up.
Rang ebay again, got them to put me through to paypal, this time they made me wait on hold for 20 minutes and eventually hung up.
Did the same thing again, eventually got through to a guy (I was hoping it would be a guy, they're much easier to talk to) his name was Chad. His response was quite different, he was pretty understanding and now he has forwarded my case to his supervisor.
I find it a little harsh that these ****ing *******s have frozen my entire paypal account and my ebay account over disputes that have been resolved. 5 disputes out of a total of 100 sales. This leads to an endless shitstorm which I will try to illustrate.
Ebay account suspended.
You have items to ship.
Item is no longer listed due to suspension, everyone that needed their items is told to open more disputes.
Due to item being no longer listed, you have no way of contacting the buyer until they open a paypal dispute.
On top of that, 3 of my disputes were because of an item I listed which was removed for being in the incorrect category, so I relisted it in the correct category, sold 4 overnight and had the listing taken down because it violated "copyright laws."
So I had 1 actual valid dispute, ever.
I mean, have you ever heard of a shop being closed down because of customers returning items and getting refunded?
TL;DR paypal sucks.
So I rang ebay support (they suspended my account due to my paypal suspension) and they tried to be as helpful as they could. They put me on to paypal "support" (if you can call it that).
Ended up talking to some fat 50 year old ***** probably going through menopause about the situation. She basically told me to piss off and they won't do anything about it. Apparently, because I had so many disputes in paypal (a total of 4, all resolved with refunds) it was "damaging" to their multi billion dollar business.
So I said thank you very much and hung up.
Rang ebay again, got them to put me through to paypal, this time they made me wait on hold for 20 minutes and eventually hung up.
Did the same thing again, eventually got through to a guy (I was hoping it would be a guy, they're much easier to talk to) his name was Chad. His response was quite different, he was pretty understanding and now he has forwarded my case to his supervisor.
I find it a little harsh that these ****ing *******s have frozen my entire paypal account and my ebay account over disputes that have been resolved. 5 disputes out of a total of 100 sales. This leads to an endless shitstorm which I will try to illustrate.
Ebay account suspended.
You have items to ship.
Item is no longer listed due to suspension, everyone that needed their items is told to open more disputes.
Due to item being no longer listed, you have no way of contacting the buyer until they open a paypal dispute.
On top of that, 3 of my disputes were because of an item I listed which was removed for being in the incorrect category, so I relisted it in the correct category, sold 4 overnight and had the listing taken down because it violated "copyright laws."
So I had 1 actual valid dispute, ever.
I mean, have you ever heard of a shop being closed down because of customers returning items and getting refunded?
TL;DR paypal sucks.