Can't form a clan

[Kuukuna]

I got redirected by customer support to tech support. I couldn't find any catergory which matched my problem so I took the one that was the closest in my opinion. Here's the issue I sent to customer support.


We are having issues creating a clan. It says for most of us that we already have a pending invitation, but noone can clear it off.
If you would be able to do this manually it would be great.
Clan name: HERMAN-Gaming
Clan tag: HGa
Members: Kuukuna (me), FrauVidgren, kEim0, Dradeth, Wirppa


-Kuukuna

[IAmRoot]

Who was it that redirected you, because this is certainly an account issue, not a technical issue?

[Kuukuna]

I got this message:

Hi,

As it is, currently, our best tech support workers help users through the forums. Have you tried creating a ticket and working with one of them to find a solution?

We've recently gone through some massive changes in the support department, and are moving all of our technical support off of the helpdesk. Please visit this step-by-step troubleshooting wiki and see if you can find a solution to your problem there - if not, you'll find a link there to our technical support forum where you may create a ticket: http://forums.heroesofnewerth.com/wiki/index.php/Support

I apologize for the inconvenience,

Jason S.
S2 Games Support
S2 Games, LLC

[Tobias]

Please PM me your ticket/ref ID and I'll see if I can open the ticket again.