02-02-2011, 12:37 PM
So, i have this wierd problem when i'm starting HoN. Everything turns black and my computer is going to sleep mode. I can't do anything after that so when it happends i have to restart my computer. I have played HoN for a couple of month and i never have had this problem before, it started on Monday the 31 Januari. I have updated my graphic card and tried to reeinstall HoN a couple of times, but nothing work. And this never happends when i play other games, so it can't be anything wrong with my graphic card. I play on a Windiws Vista. I really need help with this!
Sorry, but your post does not meet our requirements for technical support. Please respond with all the requirements so we can further help you.
Provide your system information to ensure your system is compatible with HoN. In particular, your graphics card must be at least shader model 2 or opengl 2.0 compliant. The Intel GMA 9xx series and prior are not supported.
Please include, your RAM, Graphics Card, CPU, and CPU/GPU Temperatures. For any other issues, post the details on the hardware giving you trouble.
(To find most of this info, Start > Run > dxdiag)
Please state what version of Windows you are running, including 32 or 64 bit.
The K2 engine keeps a log of the console. This is often very helpful in identifying your problem. Look under the following directory for your console.log : C:\Documents and Settings\[user]\MyDocuments\Heroes of Newerth\game\.
Please upload (http://tools.heroesofnewerth.com/upload.php) your console.log and post the url.
What you were doing
Please include when this error occured, and what you were doing at that time. (A screenshot would be helpful)