View Full Version : [Mac] Game Disconnects
JhonnyScrz72
02-02-2011, 10:12 AM
Every game usually towards the end , All units get paused (running in place) and all i can do is disconnect
When i try to reconnect the blue bar loads but nothing happens
If i try 10 - 20 times eventually it works to reconnect
Happens every single game with me
Plz Make reconnect work properly , also sometimes the "reconnect" option never shows up
Hi JhonnyScrz72,
Sorry, but your post does not meet our requirements for technical support. Please respond with all the requirements so we can further help you.
System Information
Provide your system information to ensure your system is compatible with HoN. In particular, your graphics card must be at least opengl 2.0 compliant. The Intel GMA 9xx series and prior are not supported.
Hardware
Please include, your RAM, Graphics Card, CPU, and CPU/GPU Temperatures. For any other issues, post the details on the hardware giving you trouble.
Version
Please state what version of OS X you are using.
Console.log
The K2 engine keeps a log of the console. This is often very helpful in identifying your problem. Look under the following directory for your console.log : /Users//Library/Application Support/Heroes of Newerth/game/.
Please upload (http://tools.heroesofnewerth.com/upload.php) your console.log and post the url.
What you were doing
Please include when this error occured, and what you were doing at that time. (A screenshot would be helpful)
Crash Dump
If your game is crashing, it will ask you to save a crash dump. Click yes. It will then tell you where it was saved. A tech support volunteer may direct you to send it to the devs.
Thanks,
iGuy
JhonnyScrz72
02-04-2011, 11:34 AM
Your system wont let me upload the .log file
included a screenshot of the error
http://img1.UploadScreenshot.com/images/thumb/2/3411281880.png (http://www.UploadScreenshot.com/image/232658/9646215)
Hardware Overview:
Version 10.6.6
Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0B
SMC Version (system): 1.62f6
Serial Number (system): W8043AA4ATM
Hardware UUID: EAC1C8ED-D29C-51C0-991D-03AA3C83D0F3
Sudden Motion Sensor:
State: Enabled
Graphics/Display
NVIDIA GeForce 320M:
Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a0
Revision ID: 0x00a2
ROM Revision: 3533
Displays:
Color LCD:
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected
I had the problem again today about 5 times in the same game while using sand wraith it happened mostly when i used ultimiate skill but sometimes on other occasions
Did not happen every time i used ultimate skill
I got a nice leaver % because of these disconnects and lost much stats , appreciate if you can restore them as i never leave games on purpose
JhonnyScrz72
02-06-2011, 03:15 PM
Just had this happen again 5 times in one game , i lost because of it
Seems to happen more with sand wraith in game
JhonnyScrz72
02-07-2011, 06:00 PM
Happened again 3 times now running on a very high speed ethernet connection , this is definitely a game glitch and is making my game unplayable with random diconnects please take care of it s2 games
really need the console.log