DC icon and lags

[egens]

Hello, I'm from Russia, made traceroute to FR server. Problem started in autumn. Ping in gamelist is <90ms. But i cant play - delay between keypress and action is about 1 sec. And DC icon blinks very often.. My :bubb: s..k hard coz of that ((

traceroute to 188.165.232.152 (188.165.232.152), 30 hops max, 60 byte packets
1 host30-253-155-90.butovo.com (90.155.253.30) 15.436 ms 15.664 ms 15.899 ms
2 core-agg.lan (90.155.129.60) 14.844 ms 15.104 ms 16.110 ms
3 tge-isg.butovo.com (90.155.128.13) 16.355 ms * 16.576 ms
4 asbr2.butovo.com (90.155.128.10) 16.818 ms 17.058 ms 17.618 ms
5 butovocom-gw.msk.citytelecom.ru (62.152.40.201) 18.436 ms 18.671 ms 18.908 ms
6 te4-1-21-altera.spb.citytelecom.ru (217.65.1.198) 58.798 ms 50.773 ms 52.128 ms
7 * te3-3-sateda.fra.citytelecom.ru (217.65.1.230) 41.893 ms 43.518 ms
8 * * *
9 * vss-3-6k.fr.eu (213.251.130.77) 74.879 ms *
10 ks313693.kimsufi.com (188.165.232.152) 72.707 ms * *

[IAmRoot]

Do http://forums.heroesofnewerth.com/wiki/index.php/Network_Quality_Diagnostics, particularly the ping step. It looks like you're getting quite a bit of packet loss, and the ping will tell how much.

[egens]

Done, no packet loss. Can it variate in time of the day?

--- 188.165.222.19 ping statistics ---
500 packets transmitted, 500 received, 0% packet loss, time 499588ms
rtt min/avg/max/mdev = 69.034/69.555/71.009/0.288 ms

[Tobias]

Done, no packet loss. Can it variate in time of the day?

It can vary a lot, depending on a lot of things. However, if you ALWAYS experience this issue in HoN, you would most likely also experience packet loss all the time (if that is the issue).

Could you please post the result of http://netalyzr.icsi.berkeley.edu/ (http://netalyzr.icsi.berkeley.edu/?) ?

[egens]

Just played for SW - she have no need in quick combos, the game was rather good. But bubbles Surf+Silence+Cover and even Surf+Cover cant be done normally tt

Netalyzer results (http://netalyzr.icsi.berkeley.edu/restore/id=43ca253f-18838-8084d197-ed0e-4a32-b619).

[Tobias]

Your connection appears to be healthy.

Please upload a console.log, following the instructions here: http://forums.heroesofnewerth.com/wiki/index.php/Elementary_FAQ

[egens]

I have no such file in HoN/game dir.. Only these.

cgame-x86_64.so game-x86.so maps resources999.s2z
cgame-x86.so libgame_shared-x86_64.so mods textures.s2z
game-x86_64.so libgame_shared-x86.so resources0.s2z
OS is Ubuntu 10.10. Is there some logging switch?

[Tobias]

Sorry, the FAQ assumes you use Windows, and I linked it as you didn't post in the Mac/Linux forum.

Anyway, your console.log is located in ~/.Heroes\ of\ Newerth/game.

Zip it and then upload it to http://tools.heroesofnewerth.com/upload.php, then give me the "view" link.

[egens]

NP, i posted here because the problem was in my old OS Win7 too. So i thought it is not connected with OS. It's hidden dir, found it now.

View link (http://tools.heroesofnewerth.com/view.php?key=591ba9dc4d678714&action=view).

[egens]

>>>up!

Some more to this problem.
Then i use MM, the timer can count lot, with no game finded. If i live queue and start it once more it says 'Initialize.. <...>' and nothing happens. I need to relogin and try once more. Match starts normally in one of ~10 times.

[IAmRoot]

Could you do another ping test to 188.165.232.152. I just realized you used a different server.

[egens]

Took that IP (188.165.222.19) from http://forums.heroesofnewerth.com/wiki/index.php/Network_Quality_Diagnostics.
Tracerouted another IP before that (188.165.232.152) taken from Console. There were a lot of IPs and i took random one.

Anyway Ping:

--- 188.165.232.152 ping statistics ---
500 packets transmitted, 500 received, 0% packet loss, time 499574ms
rtt min/avg/max/mdev = 69.173/69.864/71.159/0.434 ms

[IAmRoot]

Hmm. It looks like the packet loss problem got cleared up, then.

Give http://forums.steampowered.com/forums/showthread.php?t=1043281 a try.

[egens]

The bad thing is that different moderators are solving one problem :)

OS is Ubuntu 10.10. Is there some logging switch?

i posted here because the problem was in my old OS Win7 too. So i thought it is not connected with OS. It's hidden dir, found it now.

[IAmRoot]

Woops, I missed that this was a linux issue. Those should go in mac & linux.

You've got mods enabled. Make sure they're disabled so they don't add a layer of possible complications.

Do you have QoS on your router?

[egens]

View link (http://tools.heroesofnewerth.com/view.php?key=704f8c89c7614591&action=view) to console.log with mods disabled.
The problem exist in game.

Router QoS is disabled.

Upd. Enabled - all the same.
I think the problem isnt in linux - because it was the same on my old Win 7.