TMM - Stuck at 0% - need moar crash dumps because S2 refuses to fix this problem

[Shen]

I've attached it the console log.

I'll also post it here in a SPOILER (beware, wall of text)

************************************************** **********
Loading ^bSample^* '/shared/sounds/ui/ccpanel/cc_buddy_joined_game.wav'
Server timed out
Error: ^rNo response from server.
CExpressionEvaluator()::Evaluate() - "SetVisible(true); if(param2, LogOut());"
'param2' is not valid for the active widget
Disconnect - CHostClient::GameError
Sending disconnect notice...
[LOCAL_CLIENT] Closing...
Clearing all state data...
Loading ^bSample^* '/shared/sounds/ui/button_click.mp3'
CSoundManager::LoadSample() - FMOD::System::createSound failed: File not found.
A cvar named "ui_currentChannel" already exists, but is not of type STRING
Query not S_OK
Loading ^bSample^* '/shared/sounds/ui/ccpanel/cc_buddy_left_game.wav'
Using Direct3D exclusive mode
Restarting Direct3D
DXT1 supported
DXT2 supported
DXT3 supported
DXT4 supported
DXT5 supported
DepthStencil supported
R32F supported
A8 supported
A8L8 supported
A8R8G8B8 render targets supported
R32F render targets supported
NULL render targets supported
Vertex shader version: vs_3_0
Pixel shader version: ps_3_0
Using Hardware Shadow Map 1024 x 1024
Using A8R8G8B8 Scene Buffer 1680 x 1050
Using A8R8G8B8 Post Buffer 1680 x 1050
Direct3D restart successful
Query not S_OK
Loading ^gTexture^* '/ui/icons/flags/kurdistan.tga'
Loading ^gTexture^* '/ui/icons/flags/japan.tga'
Using Direct3D exclusive mode
Restarting Direct3D
DXT1 supported
DXT2 supported
DXT3 supported
DXT4 supported
DXT5 supported
DepthStencil supported
R32F supported
A8 supported
A8L8 supported
A8R8G8B8 render targets supported
R32F render targets supported
NULL render targets supported
Vertex shader version: vs_3_0
Pixel shader version: ps_3_0
Using Hardware Shadow Map 1024 x 1024
Using A8R8G8B8 Scene Buffer 1680 x 1050
Using A8R8G8B8 Post Buffer 1680 x 1050
Direct3D restart successful
Loading ^bSample^* '/shared/sounds/ui/quit.wav'
Wrote: c:/Documents and Settings/Ville/My Documents/Heroes of Newerth/game/startup.cfg
Direct3D shutting down...
Clearing all state data...
Shutting down client...
GameClient released
Unregistering ^c#0005^o {interface} ^w ^y /ui/alt_info.interface
Unregistering ^c#0006^o {interface} ^w ^y /ui/alt_info_creep.interface
Unregistering ^c#0007^o {interface} ^w ^y /ui/alt_info_hero.interface
Unregistering ^c#0008^o {interface} ^w ^y /ui/alt_info_building.interface
Unregistering ^c#0607^o {texture} ^w ^y /maps/caldavar/minimap.tga^g [EXTERN]
[Server list] Closing...

I cut it a bit short, because that is where the problem is. But I've uploaded the whole console logfile in a zip attached to this post.

================================================== ==========================================

Friend of mine has got a problem with the TMM servers

He can load EU servers if I invite him.(public)

But something seems to block him off the TMM servers :/

He's also turned off his firewall and antivirus. Restarted HoN and it's still not working :<

He's stuck at 0% for some reason - he also has this kind of issue only on UK servers...

[Garinoth]

Same problem for 2 mates, one fixed it just dont running skype when playing hon, you can try. The other still cant fix it

[ElementUser]

Can people who experience this post their console.log ?

[Shen]

I'll ask him to give it to me next time he's online.

[Shen]

Updated

[JijiBubu]

hello, yes i get this same error on any game i try to join, stays in 0% stuck and wont load nothing, and by some miracles it loads but once 100% stuck and sometimes joins but i cant sit on my screen and according to people in the game, i sat and the game kept loading but my screen was stuck, therefore i dc and lose the game and my leave % goes up..

[Shen]

That sucks :/

[Shen]

No solution to this?

[ElementUser]

I can't solve it, I only relay bugs I can't personally fix to S2.

You'll have to wait until after the holiday season is over for them to have a look at it.

[Benimaru]

Same problem for me..Dont know why or how to fix it..All the time i got the "Error : No response from server " message..

[leapOFfate]

The most anoying thing is that you cant play with your buddies !!!! And when i went with my friend in the local net caffe there I didnt recive this gay Error .... please some explanation whats going on !!! Thanks in advance :)-

[Benimaru]

Please someone solve this problem..that's vital !!

[Shen]

Needs a fix still..

[TheDude]

And why isnt this in the Known Bugs section?!?!!? It should be high priority.

[leapOFfate]

Hmm atleast they can say " hey guys we are fixing the issue right now just be patient " zero activity from S2 about this prob !?!?!?! ;(

[ElementUser]

People not named Shen aren't helping by not following my requests.

This won't make them fix it faster, per say.

It is in high priority if you read the other sticky in main section.

[Shen]

Can the ones who did respond to this thread PLEASE post their console log so we can get it fixed?

[leapOFfate]

6288

[Shen]

Thanks leafoffate.

[leapOFfate]

Thanks leafoffate.


No problemo <3 :D :scou: just say if this is going to be fixed soon!?!

[Shen]

I dont know.. apparently there isn't enough "evidence" there for S2 to believe us :/.. So I guess I and my budd and others can never play TMM

[Shen]

Sigh D: need moar reports of this. It's still not working even after the newest patch.

[leapOFfate]

Yes its not ...so if you get more consoles u might fix it ?!?! ....

[ElementUser]

Or not enough details of the problem to fix it.

It's already in the bug tracker so there's nothing more I can do other than be pushy about it

[Shen]

Yeah it's okay :/ It's just pretty bad since I cant play with my buddy. And It's only him. And he only has problems with EU servers.

ANOTHER DETAIL can be that it helps if I INVITE him -BEFORE- he attempts to connect for the FIRST TIME.

[leapOFfate]

Damn it .... Can we do something!! I can work for free for S2 just want to fix this :)

[Shen]

It appears that my buddy managed to join a TMM game today. But he had to try like 29 times, or so he said. It appears to be a problem with the servers :/ And he only has that problem on EU # servers.

[Shen]

It appears that my buddy managed to join a TMM game today. But he had to try like 29 times, or so he said. It appears to be a problem with the servers :/ And he only has that problem on EU # servers.

[Shen]

Apparently this only works when he's going for solo.

[Shen]

SERIOUSLY . . . . . .

There is still no goddamn solution to this? I mean WTF can it be that loads of people cannot connect to EU # Servers and can only do so when they are invited or can connect random number Servers?!

In all goddamn honesty. Can't you take a look at the servers? My buddy is from Finland and he cannot connect to the TMM in a Team, but apparently, after several retries, he can do so when choosing Solo.

You got:
The Console Log
Finland Nationality
Can connect after several retries through Solo matchmaking
Can never connect using Team Matchmaking


I think that could be enough evidence and that there might be an in-depth bug with the current matchmaking as I can also see people getting no response from server ETCETERA.

[ElementUser]

I can't personally do that, not enough access or knowledge for those things :(

[Ruoja]

I've had this problem ever since the first incarnation of the matchmaking system. I tried every fix out there and last time i wanted to play, i checked the support forums and zero help was offered to the other people who posted consolellogs so i can't be bothered to do that myself.

Just letting you know, another 6 months of break or so to check again if its fixed.

[Gypsy_Slave]

changed router yesterday, dont know if it is related, but this has started to happen to me too.

[Shen]

Still doesn't work :/

[leapOFfate]

Mother ****** , all day I'm trying to join one ******* game. :@ I RAGE :D!!!!

[Rume]

Got this prob as well. Cant create games, find games. And I get stuck at 0 percent when I join matchmaking. Tried reinstalling. Did not work.

This started after the new patch or after my first matchmaking game. Not sure

[Rume]

Cmon! why wont s2 do anything about this bug. It should have high priority. I cant even connect to matchmaking, get no response from server

[Rume]

The new patch fixed it for me: Thanks alooot :D

[xpRIze]

Hey all!

I have a problem then i try to login it says, bad data, try again later....
Cant update to new patch :O

HELP I CANT PLAY!!!

[Shen]

Still doesn't work for him.

[Shen]

Well well. Nice of ya.

My bud quit playing because TMM doesn't work for him.

Thanks a ton.

[Zuljaras]

Same problem here - cannot see public games, cannot join MM (No response from server) ... send email to the S2 support still no answer ... this is because of the patches in patch 2.0.16 I had no problems. This problem is not in my comp ...

Waiting for FIX!

[Lomadia]

Nvm, posted in new thread as this could be a separate issue.

[Hordeon]

Same problem here - cannot see public games, cannot join MM (No response from server) ... send email to the S2 support still no answer ... this is because of the patches in patch 2.0.16 I had no problems. This problem is not in my comp ...

Waiting for FIX!

For me it's totally the same, shame on the creators of this game, shame on S2! I will better go play Starcraft 2 now :P

[CAIRYHUNT]

My mate getting the exact same issue.

[dbs00]

I downloaded the new patch today but I get an error when he tries to install it .
"error updating file ./k2.dll"

[Ghost_orc]

hello, yes i get this same error on any game i try to join, stays in 0% stuck and wont load nothing, and by some miracles it loads but once 100% stuck and sometimes joins but i cant sit on my screen and according to people in the game, i sat and the game kept loading but my screen was stuck, therefore i dc and lose the game and my leave % goes up..

I am pretty sure this is EXACTLY the bug me in my brother are experiencing.

Still no fix? Sad.

[Ghost_orc]

Okay, checked it out on a third computer via the same internet connection
--> same bug

It worked on this PC before. So it is HoN or my Internet-connection that does not let me load the game ( which is pretty unlikely imo).

Hope the next patch will bring a random fix or sth. (you never know)

[Xavith]

Friend and I started playing hon again, too bad this issue is still on going, the problem seem to be when the player loads the assets. We managed to play one game, after that, he just couldn't connect through matchmaking or public servers or anything else.

If logs won't show anything, the problem is clearly that the logs aren't showing enough information, same problem people had with Black Prophecy a huge base of players just got greeted with a black screen when launching the game, it took the devs two years before they increased the amount of information the logs contained, then it was just a simple fix.