Spikes.

[Texxla]

Okay, so basically for one week I have been having some troubles with the connection to HoN. Before that I had no problems, and no spikes.

Now every time i play, the cable icon shows on the left side every now and then. Maybe every 6 seconds. My ping has risen and it is very hard to play when your hero does not do what you want him to do.

I did the ping test to DE server. Here are the results.

Keep in mind that these spikes and lag was never recorded before in HoN. Only now it started playing games with me.... and many others.

Ping statistics for 188.40.106.82:
Packets: Sent = 500, Received = 481, Lost = 19 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 51ms, Maximum = 1105ms, Average = 123ms

[YawningAngel]

Do a tracert to masterserver.hon.s2games.com

[IAmRoot]

Do a tracert to masterserver.hon.s2games.com

Do a traceroute to the IP you pinged to, actually.

Then, for each one of those hops, do a ping test. You can change -n 500 to -n 100, as 500 pings takes a long time. That will identify where the problem is occurring.

[Texxla]

How do i do a traceroute

[IAmRoot]

Did you read the wiki? http://forums.heroesofnewerth.com/wiki/index.php/Support

[Texxla]

I did read the wiki, it doesn't say ¤¤¤¤... and seriously can you be less of an ¤¤¤¤ and answer the question instead so you can help the victims of S2's horrible programing?

S2 should hire chinks to do the work... even Chinese people at F2P games, do a better job than S2 seriously.

Back to the question:

Tracing route to static.82.106.40.188.clients.your-server.de [188.40.106.82]
over a maximum of 30 hops:

1 3 ms 7 ms 15 ms 10.5.64.1
2 2 ms 1 ms 3 ms 172.18.0.150
3 29 ms 29 ms 31 ms c3-br0-dz.stels.net [193.109.164.185]
4 33 ms 34 ms 40 ms stels.lsr01-dn-vlan1100.top.net.ua [88.81.244.5]

5 74 ms 46 ms 37 ms dn-kv-2.lsr01-kiev-vlan1616.top.net.ua [88.81.24
4.249]
6 48 ms 75 ms 16 ms br01-kiev-te6-4.topnet.ua [88.81.255.230]
7 94 ms 104 ms 94 ms br01-fft-vlan1705.top.net.ua [77.88.201.25]
8 120 ms 112 ms 173 ms decix2-gw.hetzner.de [80.81.193.164]
9 101 ms 99 ms 102 ms hos-bb1.juniper2.fs.hetzner.de [213.239.240.243]

10 97 ms 76 ms 58 ms hos-tr4.ex3k8.rz10.hetzner.de [213.239.227.233]

11 53 ms 86 ms * static.82.106.40.188.clients.your-server.de [188
.40.106.82]
12 60 ms 68 ms 57 ms static.82.106.40.188.clients.your-server.de [188
.40.106.82]

Trace complete.


TO MASTERSERVER HoN

Tracing route to masterserver.hon.s2games.com [174.36.178.85]
over a maximum of 30 hops:

1 56 ms 3 ms 3 ms 10.5.64.1
2 25 ms 33 ms 40 ms 172.18.0.150
3 28 ms 30 ms 44 ms c3-br0-dz.stels.net [193.109.164.185]
4 77 ms 78 ms 69 ms stels.lsr01-dn-vlan1100.top.net.ua [88.81.244.5]

5 82 ms 78 ms 70 ms dn-kv-2.lsr01-kiev-vlan1616.top.net.ua [88.81.24
4.249]
6 69 ms 53 ms 32 ms br01-kiev-te6-4.topnet.ua [88.81.255.230]
7 40 ms 45 ms 54 ms ae3-219.RT.NTL.KIV.UA.retn.net [87.245.247.181]

8 151 ms 178 ms 150 ms xe000-8.RT.EQX.ASH.US.retn.net [87.245.233.118]

9 * * * Request timed out.
10 235 ms 178 ms 199 ms po99.bbr02.eq01.wdc02.networklayer.com [173.192.
18.195]
11 177 ms 204 ms 169 ms po3.bbr02.eq01.chi01.networklayer.com [173.192.1
8.155]
12 232 ms 213 ms 210 ms po4.bbr02.cf01.den01.networklayer.com [173.192.1
8.131]
13 253 ms * 267 ms po4.bbr01.wb01.sea01.networklayer.com [173.192.1
8.144]
14 218 ms 210 ms 218 ms po3.bbr01.sr01.sea01.networklayer.com [173.192.1
8.199]
15 281 ms 282 ms 249 ms po1.cer02.sr01.sea01.networklayer.com [173.192.1
8.185]
16 251 ms 236 ms 260 ms po2.fcr01.sr01.sea01.networklayer.com [67.228.11
8.138]
17 232 ms 279 ms 220 ms 174.36.178.85-static.reverse.softlayer.com [174.
36.178.85]

Trace complete.

[IAmRoot]

This is definitely a network problem.

8 120 ms 112 ms 173 ms decix2-gw.hetzner.de [80.81.193.164]

That node has much higher pings than the others, which suggests that there is congestion there.

Please also do a: ping -l 1300 -n 500 188.40.106.82
You are getting some packet loss and I'd like to see how much.

[Texxla]

Pinging 188.40.106.82 with 1300 bytes of data:

Reply from 188.40.106.82: bytes=1300 time=54ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=125ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=73ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=100ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=122ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=98ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=116ms TTL=118
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Reply from 188.40.106.82: bytes=1300 time=101ms TTL=118
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Reply from 188.40.106.82: bytes=1300 time=161ms TTL=118
Request timed out.
Reply from 188.40.106.82: bytes=1300 time=127ms TTL=118
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Request timed out.
Reply from 188.40.106.82: bytes=1300 time=122ms TTL=118
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Request timed out.
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Request timed out.
Reply from 188.40.106.82: bytes=1300 time=135ms TTL=118
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Request timed out.
Reply from 188.40.106.82: bytes=1300 time=210ms TTL=118
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Reply from 188.40.106.82: bytes=1300 time=120ms TTL=118
Request timed out.
Reply from 188.40.106.82: bytes=1300 time=93ms TTL=118
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Request timed out.
Reply from 188.40.106.82: bytes=1300 time=101ms TTL=118
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Request timed out.
Reply from 188.40.106.82: bytes=1300 time=102ms TTL=118
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Request timed out.
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Reply from 188.40.106.82: bytes=1300 time=160ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=158ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=150ms TTL=118
Request timed out.
Reply from 188.40.106.82: bytes=1300 time=144ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=147ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=142ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=132ms TTL=118
Reply from 188.40.106.82: bytes=1300 time=206ms TTL=118

Ping statistics for 188.40.106.82:
Packets: Sent = 286, Received = 276, Lost = 10 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 327ms, Average = 120ms
Control-C



I'm Having a 3% package loss plus spikes. I don't know where the problem is. My ping to Eu WoW-Servers do not ping high nor have package losses :x

Oh and I have the same result on 500 packages (3% Loss // First Post)

[IAmRoot]

The only way to see exactly where it's happening is to do a ping -l 1300 -n 100 [that ip] for each node and see where the problem starts. 100 pings is fine, as 500 takes too long (the -n parameter).

[Texxla]

Now for 2 days I am getting "No response from server"

I can not connect to any server... And yesterday when I finally got into a game, after 10 minutes I got Error Message, and then I couldn't reconnect to the MM game because the reconnect button did not show up....resulting in a leave... funny.



Client preloaded world "caldavar"
Your group joined the TMM queue...
Received TMM group update...
Your group left the TMM queue...
Showing loading assets
Received TMM group update...
tmm_debuginfo
|Game Type:1|Map Name:caldavar|Team Size:5|Game Mode:ar|Region:EU|
Your TMM group left the queue and was placed into a match!!
Game Type: 1
Map Name: caldavar Team Size:5
Game Mode: ar
Region: EU
Extra Match Info: |Game Type:1|Map Name:caldavar|Team Size:5|Game Mode:ar|Region:EU|
Loading ^bSample^* '/shared/sounds/ui/menu/match_found.wav'
Server found, waiting for response
Received AutoMatchConnect for MatchupID#74185 213.163.73.152:11241...
param0 (error) is foundmatch
Hiding loading assets
Left TMM Group - foundmatch
Hiding loading assets
Connecting to 213.163.73.152:11241...
Disconnect - CHostClient::Connect
Clearing all state data...
Created CSocket "LOCAL_CLIENT"
[LOCAL_CLIENT] Initializing...
[LOCAL_CLIENT] Attempting to open port: 0
[LOCAL_CLIENT] Successfully opened port: 1570
[LOCAL_CLIENT] Setting send address to: 213.163.73.152:11241
[LOCAL_CLIENT] Address resolved to: 213.163.73.152:11241
Attempting connection to 213.163.73.152:11241...
Game: Heroes of Newerth
Version: 2.0.3.0
Host ID: 3675227805
Connection ID: 37495
Password:
Name: UnnamedNewbie
Cookie: 5671ab96c3f7c43511b2d641663e1ac8
IP: ***********
Match Key:
Invitation:
Max packet size: 1300
Max bps: 20000
Net FPS: 20
Server timed out
Error: ^rNo response from server.
CExpressionEvaluator()::Evaluate() - "SetVisible(true); if(param2, LogOut());"
'param2' is not valid for the active widget
Hiding loading assets
Disconnect - CHostClient::GameError
Sending disconnect notice...
[LOCAL_CLIENT] Closing...
Clearing all state data...

[Texxla]

Reinstalled HoN.. And now it connects to servers, yet the lag remains

[IAmRoot]

You need to contact your ISP. Your modem isn't getting a good enough signal.